Customer Service Admin - Zendesk & Data Entry

PADI Asia Pacific; Sydney; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

RDO every 3 weeks

Parking available

Clerks - Private Sector award

Friendly team culture

Brookvale near Warringah Mall

Global company

Job summary

PADI Asia Pacific is seeking a dedicated administrative assistant to join our Brookvale-based team. This full-time, Monday–Friday role focuses on updating and maintaining our databases, handling emails and calls via Zendesk, and collaborating with colleagues to ensure a positive customer experience.

Training will be provided, and a friendly, small-team culture supports growth. Prior admin or customer service experience is preferred, and a PADI diver or instructor qualification is a plus but not

Qualifications

• Some experience in administration or customer service is preferred.
• Team player with a flexible and positive 'can do' attitude.
• Great communication skills, self motivated and enjoy learning.
• A PADI diver or instructor is a plus but not essential.

Responsibilities

• Update and maintain database.
• Answer emails and phone calls and using Zendesk customer software.
• Work closely with team members to provide an overall positive customer experience.
• Training and guidance will be provided.

Skills

Administrative experience

Customer service

Team player

Communication

PADI diver

Zendesk

Tools

Zendesk

Job description

PADI Asia Pacific is seeking a dedicated administrative assistant to join our Brookvale-based team. This full-time, Monday–Friday role focuses on updating and maintaining our databases, handling emails and calls via Zendesk, and collaborating with colleagues to ensure a positive customer experience.

Training will be provided, and a friendly, small-team culture supports growth. Prior admin or customer service experience is preferred, and a PADI diver or instructor qualification is a plus but not