Customer Service & Admin Coordinator - Sunshine West

Rgit Australia; New South Wales; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Skin checks

Novated lease program

Flu vaccinations

Birthday dollars

Employee Assistance Program

Job summary

RGIT Australia in Melbourne is seeking a punctual and highly organised Customer Service and Administrator to join the Sunshine West branch. This permanent, full-time role reports to the Branch Coordinator and provides customer service support and administrative assistance to the branch.

The position involves answering calls, greeting customers, promoting products, processing quotes and orders in SAP, handling payments, and coordinating with warehouse and sales teams to ensure smooth operations.

Qualifications

• Currently studying or completed a Certificate in Business Administration.
• Good communication skills both verbal and written.
• Good customer service and administration skills.
• Ability to prioritise and multi-task.
• Demonstrated flexibility in thinking and adapting to change.

Responsibilities

• Answer inbound calls and greet walk-in customers.
• Promote products and services to drive sales growth.
• Provide customers with quotes and pricing; enter quotes and orders into SAP; take payments and send pick lists to warehouse.
• Obtain pricing from suppliers as needed.
• Support Sales Rep with stock enquiries.
• Provide administration support for Branch Coordinator and Internal Sales Rep.
• Manage online orders, branch transfers and freight bookings.
• Coordinate with warehouse for spill audits and calendar bookings.

Skills

Customer service

Administration

Communication

Multitasking

Teamwork

Education

Certificate in Business Administration

Tools

SAP

Job description

RGIT Australia in Melbourne is seeking a punctual and highly organised Customer Service and Administrator to join the Sunshine West branch. This permanent, full-time role reports to the Branch Coordinator and provides customer service support and administrative assistance to the branch.

The position involves answering calls, greeting customers, promoting products, processing quotes and orders in SAP, handling payments, and coordinating with warehouse and sales teams to ensure smooth operations.