Programs & Operations Coordinator, Community Services

RGIT Australia; Gold Coast City; On-site; AUD 55,000 - 70,000; Full time

Job summary

RGIT Australia is hiring for a Business Support Officer in Queensland. The role emphasizes effective program support, accurate client and workforce information, and proactive coordination of rostering and service delivery.

Responsibilities include maintaining documentation, scheduling, addressing service gaps, and escalating issues as required. The position supports client retention and service growth, with a focus on compliant operational processes within health-related community services.

Qualifications

• Proficiency in client management systems and rostering software.
• Experience scheduling, rostering or service coordination in community services or health sectors.

Responsibilities

• Coordinate and manage rostering, service delivery and program support.
• Maintain accurate client, workforce and program information with documentation.
• Respond to enquiries or issues with timely, professional action or escalation.
• Support new service enquiries and contribute to service growth.

Skills

Client management systems

Rostering software

Scheduling/rostering experience

Education

Qualification in business administration or related discipline

Tools

Rostering software

Client management systems

Job description

RGIT Australia is hiring for a Business Support Officer in Queensland. The role emphasizes effective program support, accurate client and workforce information, and proactive coordination of rostering and service delivery.

Responsibilities include maintaining documentation, scheduling, addressing service gaps, and escalating issues as required. The position supports client retention and service growth, with a focus on compliant operational processes within health-related community services.