Customer Service

Camnet; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Camnet is expanding its customer service team in Sydney, NSW. We are seeking an organised and friendly Customer Service Administrator to handle enquiries, coordinate technicians, process orders, and manage deliveries with a professional approach.

The role emphasizes experience with Microsoft Office and a collaborative team environment, with easy commuting access and free onsite parking for staff.

Qualifications

• Experience processing customer requests and inquiries.
• Experience allocating and coordinating technicians’ jobs to completion.
• Experience using Microsoft Office in a professional setting.

Responsibilities

• Answer customer enquiries and provide clear information.
• Schedule and dispatch field technicians to job sites.
• Process orders, arrange deliveries, and bill customers.

Skills

Customer service

Scheduling

Organisational skills

Tools

Microsoft Office

Job description

Where: Rosebery / Alexandria
Type: Full-time

We are a trusted technology company with 40 years of experience providing office printers, photocopiers, and IT services across Australia.

We are expanding our customer service team and we’re looking for an organised and friendly person to answer customer enquiries, schedule and dispatch field technicians, process orders, arrange deliveries and bill customers.

About You
We are looking for a customer service administrator with experience in processing customer requests, allocating and coordinating technicians jobs to completion with a professional approach in this field and experience in using Microsoft Office.

We offer a competitive salary along with superannuation in a supportive, friendly, and close-knit team environment with easy commuting access by trains, busses and free onsite parking if driving own car.