Customer service

CR Laurence Aust; Sydney; On-site; AUD 52,000 - 68,000; Full time

Job summary

C.R. Laurence Australia is a leading supplier of products to the glass and glazing industry, with a focus on superior customer service.

We seek an energetic person to work in our office/showroom in Sydney, assisting customers, managing emails, and handling orders with attention to detail. Join a team of 9 in our Sydney operations, with previous experience in the glass/aluminium sector desirable but not essential.

Qualifications

• Greeting customers in showroom and at trade counter.
• Monitoring customer service emails and forwarding as needed.
• Entering and invoicing customer orders.
• General office and admin duties.
• Experience in glass/aluminium industry desirable but not essential.

Responsibilities

• Greet and assist customers in showroom and at trade counter.
• Monitor and respond to customer service emails.
• Enter and invoice customer orders accurately.
• Perform general office and admin tasks.
• Support team with timely handling of enquiries.

Skills

Customer service

Showroom experience

Attention to detail

Job description

C.R. Laurence Australia is aleading supplier of products to the glass and glazing industry. We also offer a wide variety of architectural hardware, balustrade systems and frameless shower hardware.

We are seeking ahighly energetic and enthusiastic person to work in our office/showroom.

Duties include:

Greeting and assisting customers in the showroom and at the trade counter

Monitoring customer service emails, responding and/or forwarding to the appropriate department

Entering and invoicing customer orders

General office and adminduties

Our business is focused on providing superior customer service so the ability to process enquiries in a timely and efficient manner with attention to detail is essential.

We operate in a spacious property in Eastern Creek. Become part of a team of 9 staff in our Sydney operations.

Previous experience in the glass and aluminium industry would be desirable but not essential.