Customer Operations Admin – Enrolments & Support

Stage School Australia; City of Melbourne; On-site; AUD 45,000 - 65,000; Full time

Job summary

Stage School Australia is seeking an Administration Assistant to join our Head Office team in Coburg. You will support the Customer Operations group, handling enquiries by phone and email, assisting with enrolments and bookings, and helping deliver an exceptional experience to families across our performing arts programs.

This role suits a proactive individual who thrives in a fast-paced environment, demonstrates outstanding customer service, and values working with young performers and their

Qualifications

• Previous experience in an administration, customer service or office support role
• Excellent written and verbal communication skills
• Strong attention to detail and organisational skills
• Experience managing emails and customer enquiries in a professional environment
• Confidence speaking with customers by phone and providing information and support
• Ability to manage multiple tasks and competing priorities simultaneously
• Strong computer skills and experience working with databases and Microsoft Office programs
• Experience in education, performing arts, events, or a customer-focused industry will be highly regarded

Skills

Communication skills

Organisational skills

Customer service

Phone & email support

Office software

Working with Children Check

Tools

Microsoft Office

Database familiarity

Job description

Stage School Australia is seeking an Administration Assistant to join our Head Office team in Coburg. You will support the Customer Operations group, handling enquiries by phone and email, assisting with enrolments and bookings, and helping deliver an exceptional experience to families across our performing arts programs.

This role suits a proactive individual who thrives in a fast-paced environment, demonstrates outstanding customer service, and values working with young performers and their