Customer-Focused Service Allocation Coordinator

Linde Material Handling Australia; Melbourne; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

LinkedIn Learning access

Gym membership discount

Novated Leasing vehicle

Employee Assistance Program (EAP)

Birthday gift

Anniversary bonuses

Zusammenfassung

Linde Material Handling Australia is seeking a Service Allocation & Administration Coordinator to provide high level customer service and efficiently allocate jobs to our field service technicians while supporting the Service Department with day-to-day administrative tasks.

You will open and close jobs, liaise with technicians, prepare estimates, and help ensure invoices are processed promptly in a fast-paced service environment. A proactive, detail‑oriented team player is essential.

Qualifikationen

• Previous administrative or customer service experience.
• Strong organisation and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication and computer skills.

Aufgaben

• Open and close jobs within the service management system.
• Liaise with Field Technicians to allocate jobs accordingly and ensure customers are updated.
• Provide administrative support to the Service Department.
• Prepare estimates and ensure service orders are invoiced and closed.
• Assist with incoming service calls during busy periods.

Kenntnisse

Administrative skills

Customer service

Organisational skills

Communication skills

Computer literacy

Tools

Service management system

MS Office

Jobbeschreibung

Linde Material Handling Australia is seeking a Service Allocation & Administration Coordinator to provide high level customer service and efficiently allocate jobs to our field service technicians while supporting the Service Department with day-to-day administrative tasks.

You will open and close jobs, liaise with technicians, prepare estimates, and help ensure invoices are processed promptly in a fast-paced service environment. A proactive, detail‑oriented team player is essential.