Customer-Focused Admin & Operations Specialist

Recruitment Partners; Townsville City; On-site; AUD 52,000 - 75,000; Full time

Job summary

u&u Recruitment Partners is seeking a Business Support Officer to provide practical administrative support in a busy service-focused environment. You will manage correspondence, calls, and maintain records using Ellipse and Microsoft Office.

The role demands accuracy, professional communication, and a team-focused approach to ensure timely responses and service quality, with a full-time contract based in Garbutt, Townsville area.

Qualifications

• Current driver’s licence
• Strong administration experience in a customer or business support setting
• Well-developed Microsoft Excel skills
• High accuracy when preparing documents, reports and system records
• Professional communication skills and a practical, team-focused approach.

Responsibilities

• Monitor internal and external correspondence and coordinate timely responses
• Manage incoming and outgoing telephone calls with a customer-focused approach
• Connect with suppliers and stakeholders to support timely service delivery
• Compile documents and reports and update records in Ellipse and Microsoft Office
• Handle general administration and elevate enquiries appropriately when senior staff are unavailable.

Skills

Administration experience

Customer service

Communication skills

Team orientation

Driver's licence

Tools

Microsoft Excel

Job description

u&u Recruitment Partners is seeking a Business Support Officer to provide practical administrative support in a busy service-focused environment. You will manage correspondence, calls, and maintain records using Ellipse and Microsoft Office.

The role demands accuracy, professional communication, and a team-focused approach to ensure timely responses and service quality, with a full-time contract based in Garbutt, Townsville area.