Customer-First Tech Retail Specialist

Optus Enterprise; Gladstone Regional; On-site; AUD 41,000 - 55,000; Part time

Benefits offered by this job

25% off Optus products

Counselling and wellbeing support 24/7

Flexible rosters

Job summary

Optus in Gladstone is seeking a Casual Retail Service Consultant to energize customer interactions and showcase a friendly, helpful approach. You’ll guide customers through our tech offerings and tailor solutions that brighten their day, while remaining part of a supportive team.

Join a culture that values inclusion, flexibility, and genuine care for customers as you help build lasting connections in-store and contribute to a positive shopping experience.

Qualifications

• Customer service mindset with a friendly and proactive approach.
• Ability to explain tech products clearly and help customers choose solutions.
• Empathetic listening and problem-solving to deliver positive outcomes.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explore our range of tech products and services and share simple, helpful guidance.
• Uncover customer needs and deliver personalised, day-enhancing solutions.
• Foster a welcoming, team-driven environment where customers feel supported.

Job description

Optus in Gladstone is seeking a Casual Retail Service Consultant to energize customer interactions and showcase a friendly, helpful approach. You’ll guide customers through our tech offerings and tailor solutions that brighten their day, while remaining part of a supportive team.

Join a culture that values inclusion, flexibility, and genuine care for customers as you help build lasting connections in-store and contribute to a positive shopping experience.