Customer-Facing Sales & Admin Associate

Coadys Personnel Consultants; New South Wales; On-site; AUD 59,000 - 72,000; Full time

Job summary

Our client, a thriving food manufacturing business in New South Wales, is seeking a bright and enthusiastic person to join their dynamic team. The role involves talking to clients about well recognised products and ensuring orders are processed accurately and delivered on time.

Reporting to the Office Manager, the position offers training and a busy day of coordinating orders, answering calls and emails, updating customers on status, and maintaining accurate records.

Qualifications

• Minimum 1 year experience in an administration or office support role.
• Excellent communications and interpersonal skills.
• Strong attention to detail.
• Good computer skills, including Microsoft Word, Excel and Outlook.
• A positive attitude and willingness to learn.

Responsibilities

• Answering incoming customer calls and emails
• Handling customer enquiries and providing product information
• Processing sales orders received via phone, email and online portals
• Updating customers on order status and delivery schedules
• Liaising with drivers and coordinating deliveries
• Maintaining accurate records and database entries
• General administrative duties including filing, scanning and data entry

Skills

Customer service

Microsoft Word

Microsoft Excel

Outlook

Data entry

Job description

Our client, a thriving food manufacturing business in New South Wales, is seeking a bright and enthusiastic person to join their dynamic team. The role involves talking to clients about well recognised products and ensuring orders are processed accurately and delivered on time.

Reporting to the Office Manager, the position offers training and a busy day of coordinating orders, answering calls and emails, updating customers on status, and maintaining accurate records.