Administration Assistant

Active Premium Beverages; Fairfield; On-site; AUD 45,000 - 55,000; Full time

Job summary

Active Premium Beverages in Fairfield, NSW is seeking an Administration Assistant to join our team on a full-time basis. You will support sales and client administration, manage orders, quotations and invoices, and coordinate with internal teams to keep processes running smoothly.

This role requires strong organisational skills, excellent communication, proficiency in MS Office, and a proactive, reliable approach to handling multiple tasks. CRM experience is desirable.

Qualifications

• Experience in administration or client services, ideally in a sales or client-focused environment.
• Strong organisational and time management skills with the ability to prioritise multiple tasks.
• Excellent written and verbal communication skills with professional phone manner.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with database management systems.
• Attention to detail and accuracy in all administrative work.

Responsibilities

• Processing and managing client orders, quotations and invoices with accuracy and attention to detail
• Maintaining and updating client databases and records to ensure information is current and accessible
• Coordinating communication between the sales team, clients and other departments to facilitate smooth transactions
• Providing administrative support to the sales team, including scheduling, meeting preparation and documentation
• Handling customer enquiries via telephone, email and in person, providing professional and timely responses
• Preparing reports, presentations and other sales-related documentation as required
• Managing filing systems and ensuring compliance with record-keeping procedures
• Assisting with general office administration tasks including data entry, scheduling and supply management

Job description

Active Premium Beverages is a dynamic and growing company in the beverage industry, committed to delivering high-quality products and exceptional service to our customers. We pride ourselves on fostering a collaborative team environment where innovation and customer satisfaction are at the heart of everything we do. Our mission is to provide premium beverages that enhance the lives of our consumers whilst maintaining strong relationships with our clients and partners.

About the role

We are seeking an Administration Assistant to join our team at our Fairfield, NSW location on a full-time basis. This is an integral position that supports the smooth operation of our client and sales administration functions. You will be responsible for managing administrative tasks, coordinating with clients and internal teams, and ensuring that all sales and client-related processes run efficiently. This role offers excellent opportunities to develop your administrative skills whilst contributing directly to the success of our sales and client relationships.

Key responsibilities

• Processing and managing client orders, quotations and invoices with accuracy and attention to detail
• Maintaining and updating client databases and records to ensure information is current and accessible
• Coordinating communication between the sales team, clients and other departments to facilitate smooth transactions
• Providing administrative support to the sales team, including scheduling, meeting preparation and documentation
• Handling customer enquiries via telephone, email and in person, providing professional and timely responses
• Preparing reports, presentations and other sales-related documentation as required
• Managing filing systems and ensuring compliance with record-keeping procedures
• Assisting with general office administration tasks including data entry, scheduling and supply management

What we're looking for

• Previous experience in an administration or client services role, ideally within a sales or client-focused environment
• Strong organisational and time management skills with the ability to prioritise multiple tasks
• Excellent written and verbal communication skills with professional phone manner
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with database management systems
• Attention to detail and accuracy in all administrative work
• A customer-focused approach with the ability to build positive relationships with internal and external stakeholders
• Reliable, self-motivated and able to work both independently and as part of a team
• Professional demeanour and a positive attitude towards workplace responsibilities
• Flexibility and willingness to adapt to changing priorities and requirements
• Experience with CRM systems or sales administration software is desirable but not essential