Customer Experience & Warehouse Ops Lead

The Good Guys; Sunshine Coast Regional; Ibrido; AUD 85.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Parental leave

Hybrid work

Staff discounts

EAP

Career development

Descrizione del lavoro

The Good Guys on the Sunshine Coast is seeking an in-store leader to oversee customer experience and store operations. You will coach warehouse and customer service teams, resolve customer inquiries, and ensure compliance with store policies.

Join a fast-paced team that values diversity, offers hybrid working for eligible roles, and provides strong career development opportunities within the JB Hi-Fi Group.

Competenze

• Customer focus guides every interaction with customers.
• Ability to drive results in a fast-paced retail environment.
• Experience developing team members’ skills and careers.
• Strong planning and alignment with store objectives.

Mansioni

• Lead delivery of exceptional in-store customer experiences.
• Coach and develop Warehouse and Customer Service teams.
• Maintain compliance and handle store operations.
• Oversee inventory management and warehouse processes.
• Create a positive store atmosphere that resolves customer queries.

Conoscenze

Customer Focus

Drives Results

Develops Talent

Plans and Aligns

Descrizione del lavoro

The Good Guys on the Sunshine Coast is seeking an in-store leader to oversee customer experience and store operations. You will coach warehouse and customer service teams, resolve customer inquiries, and ensure compliance with store policies.

Join a fast-paced team that values diversity, offers hybrid working for eligible roles, and provides strong career development opportunities within the JB Hi-Fi Group.