Customer Experience & Tech Sales Consultant

Telstra Corporation; Melbourne; On-site; AUD 39,000 - 56,000; Part time

Benefits offered by this job

Telstra discounts

16 weeks parental leave

Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave purchase (up to 4 wks

12% Superannuation

Training & career growth

Flexible working hours

Job summary

Telstra is hiring a Retail Consultant in Melbourne to deliver exceptional customer experiences, assist with product selection and service activation, and troubleshoot basic issues. You will contribute to customer satisfaction and support store performance.

You will engage customers, stay updated on Telstra products, and use consultative selling to meet targets while maintaining a welcoming store environment. Flexible hours apply with supportive parental leave and development opportunities.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to understand customer needs and provide solutions.
• Experience in retail or service environment is a plus.
• Positive, can-do attitude and resilience in a busy store.

Responsibilities

• Assist customers with product selection and service activation.
• Troubleshoot basic issues and provide effective support.
• Aim to meet or exceed sales targets while delivering great service.
• Collaborate with team to create a welcoming store environment.

Skills

Communication

Sales

Customer service

Problem solving

Teamwork

Job description

Telstra is hiring a Retail Consultant in Melbourne to deliver exceptional customer experiences, assist with product selection and service activation, and troubleshoot basic issues. You will contribute to customer satisfaction and support store performance.

You will engage customers, stay updated on Telstra products, and use consultative selling to meet targets while maintaining a welcoming store environment. Flexible hours apply with supportive parental leave and development opportunities.