Customer Experience Specialist - Beverage Retail, Flexible

Gentask Virtual Assistance Services; Sydney; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Great Team Culture

Performance-based rewards

Flexible work environment

Exclusive discount card for Endeavour/

Job summary

Qualities include clear communication, attention to detail, autonomy in a dynamic setting, and a customer-centric mindset. Flexible, supportive team culture and development opportunities are offered.

Qualifications

• Customer-centric attitude with previous experience in providing high quality customer service
• Ability to operate with autonomy in a fast-paced environment
• Works well with people and collaborates in a team
• Excellent attention to detail and organizational skills
• Beverage industry knowledge is a plus

Responsibilities

• Serve customers on the counter, answer phones and email enquiries
• Prepare timely quotes for customers
• Develop relationships with customers & suppliers
• Be a product knowledge expert to help customers find products they need
• Collaboratively work as a member of the team to ensure the branch is presented well

Skills

Customer service

Autonomy

Teamwork

Attention to detail

Beverage knowledge

Job description

Qualities include clear communication, attention to detail, autonomy in a dynamic setting, and a customer-centric mindset. Flexible, supportive team culture and development opportunities are offered.