Digital Marketer (Client Facing Experience)

Gentask Virtual Assistance Services; Sydney; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Great Team Culture

Performance-based rewards

Flexible work environment

Exclusive discount card for Endeavour/

Job summary

Qualities include clear communication, attention to detail, autonomy in a dynamic setting, and a customer-centric mindset. Flexible, supportive team culture and development opportunities are offered.

Qualifications

• Customer-centric attitude with previous experience in providing high quality customer service
• Ability to operate with autonomy in a fast-paced environment
• Works well with people and collaborates in a team
• Excellent attention to detail and organizational skills
• Beverage industry knowledge is a plus

Responsibilities

• Serve customers on the counter, answer phones and email enquiries
• Prepare timely quotes for customers
• Develop relationships with customers & suppliers
• Be a product knowledge expert to help customers find products they need
• Collaboratively work as a member of the team to ensure the branch is presented well

Skills

Customer service

Autonomy

Teamwork

Attention to detail

Beverage knowledge

Job description

What Digital Marketer Client Facing Experience...

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We are seeking enthusiastic Customer Service Officers to join our dedicated team for immediate start for full time positions and for casual staff over the coming Christmas busy period.

This job places you in a fast-paced role that is the first point of contact for our business. You will handle online customer queries and complaints via multiple forms of communications.

To be successful you must:

• Be passionate about provide outstanding Customer Service to all Customers.
• Be highly motivated with strong communication skills
• Enjoy working in a team environment and assisting others.
• Ability to multitask and maintain focus in a high-pressure environment.

What we require:

• Excellent verbal and written communication skills to be used over the phone or via email
• Enthusiastic approach to work with a willingness to learn
• Strong attention to details
• Highly organised individual with strong time management skills.

What we offer:

• Great Team Culture
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

About the role

Be a proud member of our team, support our customers by building value and getting it done.

What you would do in this role

• Serve customers on the counter, answer phones and email enquiries
• Prepare timely quotes for customers
• Develop relationships with customers & suppliers
• Be a product knowledge expert to help customers find products they need
• Collaboratively work as a member of the team to ensure our branch is presented in the best way

Qualifications

Now let’s talk about you:

• Customer centric attitude with previous experience in providing high quality customer service
• Can operate with autonomy as required in a fast-paced environment
• Work well with people
• Excellent attention to detail
• Beverage industry knowledge

The benefits are good too!

• We offer flexible working in every sense
• An exclusive discount card for Endeavour Group brands
• Monthly meeting-free days
• Your health and wellbeing is important, with free services to help you live well
• Learning and development opportunities

Join us

To apply, please follow the employer’s instructions on the page.