Beverage Specialist & Customer Experience Advocate

endeavour group careers; Newcastle-Maitland; On-site; AUD 30,000 - 42,000; Part time

Benefits offered by this job

Employee discount

Flexible shifts

Job summary

Endeavour Group’s BWS stores are looking for enthusiastic Team Members to join the team in NSW. You will engage customers, share knowledge about wine, beer and spirits, and help maintain stock and store presentation with energy and a safety-first mindset.

This casual role requires flexible availability across days, evenings and weekends, with a friendly, outgoing approach and a commitment to responsible alcohol service within a supportive team.

Qualifications

• Confidently talk with customers to provide a positive experience.
• Willingness to learn about products and promotions.
• Availability across days, evenings and weekends.
• Ability to work autonomously and as part of a team.
• Uphold responsible service of alcohol and safety guidelines.

Responsibilities

• Engage with customers and share passion for our products.
• Advocate for loyalty programs and product offerings.
• Ensure shelves are stocked and accurately presented for customers.
• Maintain a safe, clean environment for customers and teammates.
• Uphold service of alcohol guidelines and responsible practices.
• Be yourself and bring energy to the store environment.

Skills

Customer engagement

Product knowledge

Teamwork

Evening availability

Autonomy

Alcohol service

Communication

Active lifestyle

Job description

Endeavour Group’s BWS stores are looking for enthusiastic Team Members to join the team in NSW. You will engage customers, share knowledge about wine, beer and spirits, and help maintain stock and store presentation with energy and a safety-first mindset.

This casual role requires flexible availability across days, evenings and weekends, with a friendly, outgoing approach and a commitment to responsible alcohol service within a supportive team.