Customer Experience Officer - Brisbane Airport

MSS Security Pty Ltd; Brisbane; Presencial; AUD 32.000 - 40.000; Tempo parcial

Resumo da vaga

MSS Security Pty Ltd at Brisbane Airport is seeking enthusiastic Casual Customer Experience Officers. You will be the friendly face passengers turn to for assistance, helping travellers navigate the terminal and enjoy a smooth airport experience.

We value genuine customer service and require strong communication, the ability to stand for long periods, and availability for a rotating 24/7 roster across AM and PM shifts. A Master Licence – 41299 is required.

Qualificações

• Full Australian working rights.
• Ability to pass a national security police check.
• Ability to pass a medical assessment, including drug and alcohol testing.
• Excellent communication and interpersonal skills with a passion for customer service.
• Ability to stand for extended periods, up to 12 hours.
• Rotating 24/7 roster, including AM and PM shifts.
• Master Licence – 41299 is required.

Responsabilidades

• Be the friendly face passengers turn to for assistance at Brisbane Airport.
• Help travellers navigate the terminal, find their way and enjoy a smooth airport experience.
• Provide helpful information and create positive first impressions for travellers.

Conhecimentos

Excellent communication

Interpersonal skills

Customer service orientation

Formação

Master Licence – 41299

Descrição da vaga

About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

LOVE HELPING PEOPLE? MAKE EVERY JOURNEY COUNT AT BRISBANE AIRPORT! MSS Security is seeking enthusiastic and customer-focused Casual Customer Experience Officers to join our team at Brisbane Airport! Be part of the excitement of one of Queensland's busiest airports, where no two days are the same. You'll be the friendly face passengers turn to for assistance, helping travellers navigate the terminal, find their way and enjoy a smooth airport experience. If you love interacting with people, providing helpful information and creating positive first impressions, this could be the perfect opportunity for you!

What you'll bring

• Full Australian working rights.
• Ability to undergo and pass a national security police check.
• Ability to undergo and pass a medical assessment, including drug and alcohol testing.
• Excellent communication and interpersonal skills, with a genuine passion for customer service and helping people.
• Ability to stand for extended periods, up to 12 hours.
• Availability to work a rotating 24/7 roster, including AM and PM shifts.
• Master Licence – 41299

Equal Opportunity Employer

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person. We encourage and celebrate diversity. We are proud to: be certified by the Workplace Gender Equality Agency, be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

As one of Australia’s leading security companies including, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. MSS Strategic Medical and Rescue, a specialist division with MSS Security, has unrivalled experience in delivering emergency, response, rescue, health and paramedical services throughout Australia to some of the nation’s highest profile mining and resources companies.