Customer Experience Advisor – Banking & Smarter Solutions

National Australia Bank; Glen Innes; On-site; AUD 50,000 - 65,000; Full time

Job summary

National Australia Bank is seeking a Customer Advisor to join our team in Glen Innes. You will be the first point of contact for customers, helping them with everyday banking needs and delivering a seamless, customer-centric experience.

You will identify suitable products and services, such as account opening and banking transactions, and promote NAB's self-service and digital options to keep banking simple, secure and efficient.

Qualifications

• A passion for delivering quality, gold-class experiences for NAB's diverse range of customers.
• A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers.

Responsibilities

• Support NAB's Glen Innes Branch by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.

Job description

National Australia Bank is seeking a Customer Advisor to join our team in Glen Innes. You will be the first point of contact for customers, helping them with everyday banking needs and delivering a seamless, customer-centric experience.

You will identify suitable products and services, such as account opening and banking transactions, and promote NAB's self-service and digital options to keep banking simple, secure and efficient.