Customer Delivery & Logistics Coordinator

Rizon; Sydney; Vor Ort; AUD 65.000 - 80.000; Vollzeit

Benefits dieser Stelle

Health benefits

Wellbeing program

Discounts with major brands

Zusammenfassung

Rizon is seeking a Customer Delivery Coordinator to ensure seamless delivery of products and services within the building and construction industry. This role focuses on coordinating logistics, managing customer communications, and supporting the delivery team to meet project deadlines and client expectations.

Ideal candidates have experience in customer service or delivery coordination, strong organisational skills, and excellent written and verbal communication.

Qualifikationen

• Experience in a customer service or delivery coordination role, preferably in construction or similar.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent communication skills, both verbal and written, with a focus on customer satisfaction.

Aufgaben

• Schedule and liaise with customers and trades, ensuring timely action and outcomes.
• Communicate updates to customers and address concerns.
• Collaborate with operations to optimize efficiency and schedules.
• Maintain accurate records of deliveries and interactions in the database.
• Assist in resolving delivery-related issues promptly.
• Support multiple teams with information and customer inquiries.
• Monitor performance metrics to identify areas for improvement.

Kenntnisse

Customer service

Delivery coordination

Organisational skills

Communication

Tools

CRM software

Jobbeschreibung

Rizon is seeking a Customer Delivery Coordinator to ensure seamless delivery of products and services within the building and construction industry. This role focuses on coordinating logistics, managing customer communications, and supporting the delivery team to meet project deadlines and client expectations.

Ideal candidates have experience in customer service or delivery coordination, strong organisational skills, and excellent written and verbal communication.