Repair Coordinator

Rizon Building; Sydney; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Employee Assistance Program (EAP)

Health insurance discounts

Wellbeing initiatives

Flight Centre Corporate Benefits

Discounts & cashback

Zusammenfassung

Rizon is seeking a Repair Coordinator to oversee restoration projects from start to finish. You will manage multiple repairs, coordinate contractors, liaise with clients and insurers, and monitor budgets to ensure timely, high-quality outcomes.

The role requires strong organisational skills, proactive communication, and attention to detail, with a collaborative approach to support our team and customers through every stage of the repair process.

Qualifikationen

• Experience in construction, insurance repairs, or project coordination.
• Ability to read scopes of works and provide solutions for clients.
• Excellent communication skills to liaise with customers, contractors and internal teams.
• Strong organisational skills and ability to manage multiple priorities.
• Attention to budgeting, documentation and reporting.

Aufgaben

• Coordinate building repairs and insurance claims, managing multiple projects simultaneously.
• Liaise with customers, contractors, insurers and internal stakeholders to ensure timely and high-quality completion of works.
• Monitor project progress, costs, and compliance with budgets, KPIs, HSEQ standards, and company procedures.
• Maintain accurate records, update project schedules, and provide professional documentation to stakeholders.
• Identify opportunities to improve processes, systems and subcontractor performance, supporting continuous improvement initiatives.
• Support and mentor team members, contributing to a collaborative, motivated and service-oriented culture.

Kenntnisse

Project coordination

Communication

Budgeting

Documentation

Jobbeschreibung

Rizon is a leading provider of insurance repair and restoration services, supporting insurers, partners and customers across Australia following property damage events. Our team specialises in managing the repair process from initial claim through to completion, ensuring quality outcomes while delivering exceptional customer experiences.

At Rizon, we are committed to safeguarding communities, supporting our partners and creating opportunities for our people to grow and thrive. Our people are our greatest strength. We pride ourselves on our collaborative culture and the support we provide our team, recognising that every individual plays an important role in our success.

About the Role

As ourRepair Coordinator, you will play a central role in ensuring the timely and high-quality completion of repair works for our customers. You will manage multiple projects, coordinate contractors, liaise with clients and insurers, and monitor budgets and KPIs to deliver excellent customer outcomes.

This role requires exceptional organisational and communication skills to ensure repairs are completed efficiently, accurately, and safely while keeping customers informed and supported throughout the process.

Key Responsibilities

• Coordinate building repairs and insurance claims, managing multiple projects simultaneously
• Liaise with customers, contractors, insurers, and internal stakeholders to ensure timely and high-quality completion of works
• Monitor project progress, costs, and compliance with budgets, KPIs, HSEQ standards, and company procedures
• Maintain accurate records, update project schedules, and provide professional documentation to stakeholders
• Identify opportunities to improve processes, systems, and subcontractor performance, supporting continuous improvement initiatives
• Support and mentor team members, contributing to a collaborative, motivated, and service-oriented culture

About You

• Proven experience in construction, insurance repairs, or project coordination preferable, with strong knowledge of repair works and building codes
• Ability to read and interpret scopes of works and provide the best solutions for clients
• Exceptional communication skills - able to liaise confidently with customers, contractors, and internal teams
• Strong organisational skills and ability to manage multiple priorities calmly and effectively
• High attention to detail, including budgeting, documentation, and reporting
• Positive, proactive, and motivated with a collaborative team approach

Why Join Us?

• Purpose & Impact - Be part of a purpose-driven organisation helping people rebuild and recover after unexpected events, making a real difference to individuals, families and communities.
• Supportive Team Culture - Our employee-led Culture Club helps bring our people together through social events, team activities and celebrations throughout the year.
• Rewards & Recognition - We celebrate our people through our Values Champion Program, including quarterly and annual awards.
• Career Growth & Development - Grow your career with opportunities to progress laterally and vertically across our group of businesses.
• Health & Wellbeing - Access confidential support through our Employee Assistance Program (EAP), participate in wellbeing initiatives like our annual wellness competition and enjoy corporate discounts on health insurance with Medibank & AHM (through Employment Hero).
• Financial & Lifestyle Perks - Enjoy earned wage access, retail discounts with leading brands, exclusive offers with partners like Virgin Australia, Booking.com and Engie, plus discounted gift cards and cashback cards across thousands of retailers (through Employment Hero).
• Travel & Holiday Benefits - Enjoy exclusive access to Flight Centre Corporate Benefits and travel like a VIP. Unlock member-only savings on holidays, cruises, tours, travel insurance and more with a $50 Welcome Voucher, $50/ adult discount for all cruises, tours or FC Holiday packages.

Ready to put your coordination skills to work?

Join Rizon as a Repair Coordinator and play a key role in helping customers get back on their feet. Bring your organisation, communication and problem-solving skills to a supportive team where you'll manage meaningful projects, build strong relationships and have opportunities to grow.