Customer Delight & Internal Sales Specialist

TowardJobs; Western Australia; On-site; AUD 55,000 - 70,000; Full time

Job summary

Europe Imports in Kings Park, Australia, is seeking a motivated Internal Sales & Customer Service Administrator to join our team. This varied role provides internal sales, administrative and customer service support across the business, while collaborating closely with our sales team and Office Manager.

You will be the first point of contact for customers, assist with quotations, showroom appointments, product selections and follow-up enquiries.

Qualifications

• Experience in administration, customer service or sales support.
• Strong written and verbal communication.
• Excellent organization and time management.
• Proactive attitude and willingness to learn.

Responsibilities

• Provide internal sales, admin and customer service support.
• Prepare quotations and respond to enquiries.
• Handle phone, email and CRM enquiries with professional communication.
• Coordinate showroom appointments and assist with product selections.
• Support sales team with daily admin tasks.
• Maintain accurate customer records and stock checks.
• Follow up enquiries and nurture client relationships.
• Respond to website and social media enquiries.

Skills

Written and verbal communication

Organization & time management

Attention to detail

Prioritization

CRM software experience

Tools

CRM software

Job description

Europe Imports in Kings Park, Australia, is seeking a motivated Internal Sales & Customer Service Administrator to join our team. This varied role provides internal sales, administrative and customer service support across the business, while collaborating closely with our sales team and Office Manager.

You will be the first point of contact for customers, assist with quotations, showroom appointments, product selections and follow-up enquiries.