Customer-Centric Internal Sales & Admin Specialist

YHI Power; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Employee Assistance Program

Supplied Company uniform

Profit-sharing structure

Job summary

YHI Power is seeking an Internal Sales Support / Office Administrator for our QLD team in Wacol. The role focuses on processing customer orders, quotes, and inquiries, while ensuring timely delivery and upselling where possible.

The successful candidate will excel in communication, multitasking, and customer service, with a proactive attitude and strong attention to detail. Proficiency in MS Office is essential; SAP SD experience is advantageous.

Qualifications

• Excellent verbal and written communication.
• Proactive learner with quick adaptability.
• Able to multitask in a fast-paced environment.
• Strong work ethic and commitment to customer satisfaction.
• Meticulous and detail-oriented.
• Positive attitude and team spirit.
• Proficient with Microsoft Office.
• Experience with SAP SD is a plus.

Responsibilities

• Professionally and promptly processing customer orders, quotes, and telephone inquiries.
• Ensuring customer orders are delivered as per the promised delivery date.
• Identifying opportunities to upsell during customer interactions.
• Assisting walk-in customers.
• Supporting stocktaking and stock reconciliation activities.

Skills

Communication

Proactive attitude

Multitasking

Customer service

Attention to detail

Team player

MS Office

SAP SD (experience)

Tools

SAP SD

Job description

For over 30 years since YHI POWER was first established in Australia, the company has grown and diversified its business and is now recognized as a distributor of high-quality industrial, automotive, and solar batteries with distinctive customer services throughout Australia.

The Role

At YHI POWER, we’re committed to fostering growth and opportunity for our team. We are currently seeking an Internal Sales Support / Office Administrator to join our QLD team in Wacol.

Main responsibilities:

In this role, you will work closely with Sales Representatives and customers, handling responsibilities that include but are not limited to:

Professionally and promptly processing customer orders, quotes, and telephone inquiries.

Ensuring customer orders are delivered as per the promised delivery date.

Proactively managing customer interactions via telephone and identifying opportunities to upsell.

Assisting walk-in customers.

Supporting stocktaking and stock reconciliation activities.

Essential Experience Needed

Exceptional verbal and written communication skills.

A proactive approach and ability to learn quickly.

Ability to multitask and thrive in a fast-paced environment.

Strong work ethic and a commitment to customer satisfaction.

Meticulous attention to detail.

A can-do attitude, positive outlook, and strong team spirit.

Proficiency in various computer software applications, including Microsoft Office Suite.

Experience with the SAP SD module is advantageous but not essential.

Job benefits and perks

Employee Assistance Program

Supplied Company uniform

Profit-sharing structure

If this opportunity sounds like a perfect fit for you, please submit your resume NOW.

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