Customer Counter Specialist | Fast-Paced Tech Retail

SmartRecruiters, Inc.; Queensland; Híbrido; AUD 32 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

12 weeks parental leave

Hybrid working

Discounts across JB Hi-Fi Group

Resumo da oferta

JB Hi‑Fi Limited is seeking a Counter Specialist in Queensland to deliver outstanding customer service at the register and counter, ensuring accurate transactions and policy compliance while helping customers find products.

You will train new team members, work as part of a team across store and online channels, and enjoy benefits including hybrid working for eligible roles, generous discounts, and a supportive work environment.

Qualificações

• Results-driven with a strong focus on delivering the best customer outcomes.
• Ability to multi-task and maintain accuracy in a fast-paced retail environment.
• Background in cash handling and EFTPOS familiarity is a plus.

Responsabilidades

• Contribute to improving counter processes and ensure systems are followed.
• Deliver excellent customer service at the counter and resolve queries.
• Train and support new counter team members in processes and systems.

Conhecimentos

Customer service

Attention to detail

Multi-tasking

Cash handling

Ferramentas

EFTPOS facilities

Descrição da oferta de emprego

JB Hi‑Fi Limited is seeking a Counter Specialist in Queensland to deliver outstanding customer service at the register and counter, ensuring accurate transactions and policy compliance while helping customers find products.

You will train new team members, work as part of a team across store and online channels, and enjoy benefits including hybrid working for eligible roles, generous discounts, and a supportive work environment.