Counter Experience Specialist (Hybrid)

JB Hi-Fi; Mackay Regional; Vor Ort; AUD 30.000 - 39.000; Vollzeit

Benefits dieser Stelle

Generous sales commissions

Employee discounts across JB Hi-Fi

12 weeks paid parental leave

Hybrid working models for eligible rô?

Zusammenfassung

JB Hi-Fi is seeking a customer-focused Counter Team Member to assist in delivering a positive in-store and online customer experience. You will help resolve queries, support the team, and contribute to efficient counter operations at JB Hi-Fi stores in Mackay region.

The role emphasizes a positive attitude, accuracy with cash handling, and a results-driven approach to ensure customer satisfaction and shop performance. Hybrid options may apply for eligible roles.

Qualifikationen

• Positive can-do attitude with a focus on delivering great customer outcomes.
• Results-driven approach to meet sales and service targets.
• Strong multi-tasking skills and keen eye for detail to manage counter duties.

Aufgaben

• Contributing to improving processes at the counter by ensuring systems are implemented and followed.
• Working collaboratively as part of a team in delivering a positive experience for both instore and online customers and effectively resolving customer complaints and queries as required.
• Train and support new counter team members in understanding all systems and processes.

Kenntnisse

Positive attitude

Results-driven

Multi-tasking

Attention to detail

Cash handling

Jobbeschreibung

JB Hi-Fi is seeking a customer-focused Counter Team Member to assist in delivering a positive in-store and online customer experience. You will help resolve queries, support the team, and contribute to efficient counter operations at JB Hi-Fi stores in Mackay region.

The role emphasizes a positive attitude, accuracy with cash handling, and a results-driven approach to ensure customer satisfaction and shop performance. Hybrid options may apply for eligible roles.