Customer Care Specialist - In-Office Perth (Training)

TSA Group; Perth; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Paid training

Job summary

TSA Group in Australia is seeking customer-focused individuals for an in-office, West Perth-based role. You will participate in a mandatory 6-week full-time training and then move to a part-time roster, delivering high-quality customer care and support through multiple systems.

Ideal candidates demonstrate integrity, strong communication, adaptability, and a genuine desire to help people. Australian citizenship is essential for this role, with multiple start dates available.

Qualifications

• Integrity: Respectful, open, honest, and authenticity.
• Tech-Savvy: Navigate multiple systems easily and communicate effectively.
• Driven and Resilient: Open to change and challenges.
• Big Heart: Passion for people and prioritising customer care.
• Australian Citizenship is essential for this role.

Responsibilities

• Training: Receive paid training in a supportive environment.
• Helping Customers: Use self-service portals to help you and your customer resolve their enquiries.
• Building Connections: Make every customer feel valued and heard with genuine connections.
• Customer Care: Deliver top-notch service in every interaction, leaving customers happy and satisfied.

Skills

Integrity

Tech-Savvy

Driven and Resilient

Big Heart

Job description

TSA Group in Australia is seeking customer-focused individuals for an in-office, West Perth-based role. You will participate in a mandatory 6-week full-time training and then move to a part-time roster, delivering high-quality customer care and support through multiple systems.

Ideal candidates demonstrate integrity, strong communication, adaptability, and a genuine desire to help people. Australian citizenship is essential for this role, with multiple start dates available.