Customer Care & Order Admin Specialist

ZebraVet; Brisbane; Presencial; AUD 50.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time, stable role in a growing业务

On-the-job training

A friendly, inclusive team who’ll back

A secure role with a competitivealary

Descripción de la vacante

ZebraVet, an Australian owned vet wholesaler, is seeking a friendly Customer Service Representative to join our Brisbane team. You’ll be the first voice our customers hear, helping with orders, answering product questions and keeping things running smoothly.

We offer a full-time, stable role, on-the-job training, a supportive and back‑you‑up team, and a competitive salary. If you love solving problems, staying organised and talking to great people, you’ll fit right in.

Formación

• Awesome customer service skills.
• Experience with admin, data entry or order processing.
• Strong communication and problem-solving abilities.
• Great attention to detail and the ability to juggle tasks.
• Confidence with systems (CRM/ERP experience is a big bonus—NetSuite even better!).
• A positive, team-first attitude.
• Experience in wholesale, distribution or animal health is a plus, but not essential

Responsabilidades

• Build great relationships with our customers.
• Process orders and keep an eye on back orders.
• Help customers with product enquiries.
• Keep our customers up to date with order statuses, delays or changes.
• Handle and resolve customer issues with a calm, friendly approach.
• Keep customer records accurate and up to date.
• Stay on top of product knowledge.
• Pitch in with general office tasks as needed

Conocimientos

Customer service

Admin / data entry

Communication skills

Problem solving

CRM/ERP experience

Herramientas

NetSuite

Descripción del empleo

ZebraVet, an Australian owned vet wholesaler, is seeking a friendly Customer Service Representative to join our Brisbane team. You’ll be the first voice our customers hear, helping with orders, answering product questions and keeping things running smoothly.

We offer a full-time, stable role, on-the-job training, a supportive and back‑you‑up team, and a competitive salary. If you love solving problems, staying organised and talking to great people, you’ll fit right in.