Customer Care Associate

Manpower Australia; Brisbane; Presencial; AUD 52.000 - 58.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Immediate start

Casual hours

Ongoing casual opportunity

Supportive team environment

On-the-job training

Descripción de la vacante

Manpower is seeking a Customer Service Associate in Brisbane, Australia, to join a busy team in the agricultural products sector. The role focuses on handling customer enquiries by phone and email, processing orders, and ensuring a high level of service through the order cycle.

Includes an hourly rate of $38.89 with an immediate start and ongoing casual hours. The position offers a supportive team environment and on-the-job training within a well-established organization.

Formación

• Previous experience in customer service, administration, or order processing.
• Excellent verbal and written communication skills.
• Strong attention to detail and data entry accuracy.
• Proven ability to manage multiple tasks and priorities.
• Strong organisational and time management skills.
• A positive attitude and ability to work effectively in a fast-paced environment.
• Proficiency with Microsoft Office and computer systems.

Responsabilidades

• Respond to customer enquiries via phone and email in a timely and professional manner.
• Accurately process and enter customer orders with a high level of attention to detail.
• Coordinate with internal teams to ensure efficient order fulfilment.
• Manage and organise incoming email orders.
• Support the Customer Service Team Leader and wider team with daily operational activities.
• Assist with team projects and administrative tasks as required.
• Maintain exceptional customer service standards at all times.

Conocimientos

Customer service

Administration

Order processing

Communication

Data entry

Multitasking

Time management

Organisational skills

Microsoft Office

Herramientas

Microsoft Office

Descripción del empleo

Customer Service Associate - $38.89 per Hour | Immediate Start Available

Are you an organised and customer-focused administrator looking for your next opportunity? We are seeking a Customer Service Associate to join a well-established business within the agricultural products industry. This role is ideal for someone who enjoys working in a busy environment, managing customer enquiries and orders, and supporting a collaborative team.

About the Role

Working as part of a supportive Customer Service team, you will be responsible for managing customer enquiries via phone and email, processing orders, and ensuring customers receive a high level of service throughout the order process.

Key Responsibilities

• Respond to customer enquiries via phone and email in a timely and professional manner
• Accurately process and enter customer orders with a high level of attention to detail
• Coordinate with internal teams to ensure efficient order fulfilment
• Manage and organise incoming email orders
• Support the Customer Service Team Leader and wider team with daily operational activities
• Assist with team projects and administrative tasks as required
• Maintain exceptional customer service standards at all times

Skills & Experience

To be successful in this role, you will have:

• Previous experience in customer service, administration, or order processing
• Excellent verbal and written communication skills
• Strong attention to detail and data entry accuracy
• Proven ability to manage multiple tasks and priorities
• Strong organisational and time management skills
• A positive attitude and ability to work effectively in a fast-paced environment
• Proficiency with Microsoft Office and computer systems

What's on Offer?

• $38.89 per hour casual rate
• Immediate start available
• Ongoing casual opportunity with consistent hours
• Supportive and friendly team environment
• Opportunity to work with a respected business supplying agricultural products
• On-the-job training and support

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.