Culture Centre Front Desk & Admin Officer

Pulse Software; Dubbo; On-site; AUD 70,000 - 82,000; Full time

Benefits offered by this job

35-hour week

Salary packaging options

Fitness Passport

Wellbeing program

Employee Assistance Program

Relocation assistance

Job summary

Dubbo Regional Council in Dubbo is seeking a Customer Service & Administration Officer for the Western Plains Cultural Centre. You will be the welcoming face of the venue, handle front-desk inquiries and provide essential administrative support across systems and records.

Join a community-focused Arts and Culture team delivering exhibitions and events, contributing to digital communications and visitor experiences while enjoying development opportunities and a collaborative work environment.

Qualifications

• Certificate III in Business, Administration, Communications or related discipline.
• Demonstrated experience delivering exceptional customer service and building positive relationships.
• Strong administrative and organisational skills with the ability to balance priorities in a busy front-facing environment.
• General administrative skills demonstrating a competent level of literacy, numeracy and intermediate computer skills.
• High level written and oral communication skills.

Responsibilities

• Welcoming visitors and serving as the front-line contact, in person and online.
• Managing a variety of administration tasks and maintaining customer records.
• Contributing to websites, social media and digital communications for community engagement.
• Supporting exhibitions, events, public programs and venue bookings.
• Working with a supportive team that values collaboration and fresh ideas.

Skills

Exceptional customer service

Relationship building

Administrative and organisational

Literacy and numeracy

Written and verbal communication

Education

Certificate III in Business, Administration, Communications or related discipline

Job description

Dubbo Regional Council in Dubbo is seeking a Customer Service & Administration Officer for the Western Plains Cultural Centre. You will be the welcoming face of the venue, handle front-desk inquiries and provide essential administrative support across systems and records.

Join a community-focused Arts and Culture team delivering exhibitions and events, contributing to digital communications and visitor experiences while enjoying development opportunities and a collaborative work environment.