Cultural Healing & AOD Support Worker — Reducing Demand

North West Queensland Indigenous Community Social Services Limited; Mount Isa City; On-site; AUD 39,000 - 50,000; Full time

Job summary

North West Queensland Indigenous Community Social Services Ltd (NWQICSS) is a Mount Isa-based Aboriginal and Torres Strait Islander community-controlled, not-for-profit organisation. The Reducing Demand Program provides culturally safe, trauma-informed support to individuals and families affected by alcohol misuse in Mount Isa.

The Casual Support Worker role focuses on cultural healing, education, and practical support to promote healthier choices and stronger connections to culture and

Qualifications

• Understanding of Aboriginal and Torres Strait Islander cultures and healing practices.
• Strong interpersonal and communication skills for engaging with individuals, families and Elders.
• Ability to work with people experiencing alcohol-related challenges and other complex circumstances.
• Commitment to confidentiality and professional boundaries; non-judgemental approach.
• Good written communication and record-keeping abilities.

Responsibilities

• Assist in planning and delivering cultural healing activities, including on-country visits and yarning circles.
• Support alcohol education, awareness sessions and workshops.
• Provide practical support and guidance with respect and sensitivity.
• Coordinate peer support, recovery activities and family support initiatives.
• Build positive relationships with clients, families, Elders and community members.
• Collaborate with other service providers to improve client outcomes.
• Help clients access health, counselling and wellbeing services.
• Maintain client records and program reports per policies.
• Participate in team meetings and professional development.

Skills

Interpersonal communication

Building relationships

Teamwork

Confidentiality

Documentation

Education

Certificate III or higher in Community Services

National Police Check (or willingness to obtain)

Job description

North West Queensland Indigenous Community Social Services Ltd (NWQICSS) is a Mount Isa-based Aboriginal and Torres Strait Islander community-controlled, not-for-profit organisation. The Reducing Demand Program provides culturally safe, trauma-informed support to individuals and families affected by alcohol misuse in Mount Isa.

The Casual Support Worker role focuses on cultural healing, education, and practical support to promote healthier choices and stronger connections to culture and