CSR with Security Clearance & IT Pathways

Datacom; Campbelltown; On-site; AUD 45,000 - 65,000; Full time

Job summary

Datacom is seeking a Customer Service Representative (CSR) in Australia to join a busy contact centre. You will learn problem-solving, communication, and service delivery skills while pursuing a government security clearance.

The role supports clients nationwide with standard hours across a Monday–Friday roster. Datacom offers a structured development academy and pathways into CX leadership, knowledge management, and tech roles, with on‑the‑job training and a certificate in IT as part of the

Qualifications

• Demonstrates accuracy and empathy in customer interactions.
• Clear communication and teamwork are required.
• Punctual and reliable in a fast-paced environment.

Skills

Attention to detail

Patience and empathy

Team player

Reliability and punctuality

Typing 20 WPM

Security clearance eligibility

Job description

Datacom is seeking a Customer Service Representative (CSR) in Australia to join a busy contact centre. You will learn problem-solving, communication, and service delivery skills while pursuing a government security clearance.

The role supports clients nationwide with standard hours across a Monday–Friday roster. Datacom offers a structured development academy and pathways into CX leadership, knowledge management, and tech roles, with on‑the‑job training and a certificate in IT as part of the