CRM Project Coordinator: HubSpot & Tech Transformation

Dynamo Recruitment; City of Brisbane; Híbrido; AUD 65 000 - 90 000; Tempo integral

Resumo da oferta

Dynamo Recruitment is working with a global organisation on a technology-transformation program. This is a great entry path for a Project Coordinator, Junior Project Manager, or CRM-focused professional to contribute to CRM initiatives and broader business-technology outcomes.

The role focuses on CRM-related projects, including implementations, enhancements, integrations, data activities, and user adoption, with HubSpot familiarity highly regarded and other CRM platforms valued.

Qualificações

• Experience in a Project Coordinator, Junior Project Manager, PMO Coordinator, Business Systems Coordinator, Business Analyst, or similar technology-delivery role.
• Exposure to delivering or supporting CRM projects, including implementations, upgrades, integrations, process improvements, data activities, or user-adoption initiatives.
• Experience with HubSpot will be highly regarded.
• Experience with other CRM platforms such as Microsoft Dynamics 365 CRM, Salesforce, Zoho, or similar will also be valuable.
• Strong organisational skills, with the ability to manage multiple actions, stakeholders, priorities, and deadlines.
• Experience maintaining project plans, RAID logs, action registers, status reports, meeting minutes, and governance documentation.
• Confidence coordinating workshops, stakeholder meetings, vendor discussions, and project updates.
• An understanding of project-delivery fundamentals, including scope, schedule, risk, issue management, dependencies, testing, change, and go-live preparation.
• Strong written and verbal communication skills, with an ability to work effectively with technical and non-technical stakeholders.
• A proactive, detail-oriented approach and the confidence to follow up, challenge constructively, and keep work moving.

Responsabilidades

• Support the delivery of CRM, business systems, and wider technology-transformation projects.
• Coordinate project plans, milestones, schedules, actions, dependencies, RAID logs, and project documentation.
• Assist with the delivery of CRM implementation, enhancement, integration, migration, and process-improvement initiatives.
• Work closely with business stakeholders to capture requirements, coordinate workshops, document actions, and maintain clear communication.
• Coordinate internal IT teams, business users, external vendors, implementation partners, and software providers.
• Prepare project status reports, steering-committee packs, meeting agendas, minutes, action registers, and updates for stakeholders.
• Track project risks, issues, decisions, dependencies, and change requests, escalating where required.
• Support project financial administration, including purchase orders, vendor deliverables, invoicing, accruals, contracts, and Statements of Work.
• Assist with testing coordination, user acceptance testing, training planning, communications, cutover, and go-live readiness.
• Help drive stakeholder engagement and user adoption across CRM and business-system changes.

Conhecimentos

Project coordination

PMO coordination

CRM projects

Stakeholder management

Organisational skills

Communication

Ferramentas

HubSpot

Microsoft Dynamics 365 CRM

Salesforce

Zoho

Descrição da oferta de emprego

Dynamo Recruitment is working with a global organisation on a technology-transformation program. This is a great entry path for a Project Coordinator, Junior Project Manager, or CRM-focused professional to contribute to CRM initiatives and broader business-technology outcomes.

The role focuses on CRM-related projects, including implementations, enhancements, integrations, data activities, and user adoption, with HubSpot familiarity highly regarded and other CRM platforms valued.