CRM Specialist / CRM Administrator

The Alpha School System (TASS); Queensland; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible hybrid model

Company-funded training

Supportive team environment

Job summary

A leader in education technology is seeking a CRM Specialist to manage and optimize HubSpot for their operations in Brisbane, Australia. The ideal candidate will have at least 2 years of experience with CRM systems, particularly HubSpot, and will play a key role in enhancing processes and data quality. This entry-level role offers a flexible hybrid working model and opportunities for professional development. If you are detail-oriented and love problem-solving, this is the perfect opportunity for you.

Qualifications

• 2+ years' experience as a CRM Specialist, Administrator, or Automation Specialist.
• Strong proficiency in HubSpot including workflows and reporting.
• Eligibility to obtain a Blue Card.

Responsibilities

• Manage and optimize the HubSpot CRM for sales and marketing.
• Maintain CRM data quality and segmentation.
• Develop dashboards and reporting frameworks.

Skills

Analytical thinking

Problem-solving

Time management

Multitasking

Education

Tertiary qualifications in Business, Marketing, Information Systems, or Communications

Tools

HubSpot

Job description

Marketing Team Leader at The Alpha School System (TASS)

Are you a detail-driven problem-solver who loves making systems work smarter? Do you thrive on bringing structure to data, untangling processes, and empowering teams through better CRM usage? If you're ready to take ownership of a mission-critical platform in a purpose-driven environment, this role is for you.

Join The Alpha School System (TASS®), a leader in education technology, and help us transform the way we manage, understand, and engage with schools across Australia and beyond.

We are seeking a CRM Specialist/CRM Administrator to manage our HubSpot ecosystem, enhance our operational processes, and ensure that our sales and marketing teams have the necessary tools, data, and automation to perform at their best.

This is not just a tech support role; it's your opportunity to shape how CRM drives efficiency, insight, and growth across the business.

About Us

TASS® is a Brisbane-based education technology company supporting independent schools with solutions in school management, student data, and educational analytics. We're part of the Volaris Group, under Constellation Software Inc., a global leader with over 64,000 employees and more than USD $10 billion in revenue.

• The agility and innovation of a local team.
• The stability and development pathways of a global enterprise.
• A culture built on collaboration, curiosity, and continuous improvement.

Your Role

As our CRM Specialist / CRM Administrator, you will be the backbone of our CRM operations. You will help us get the most out of HubSpot, optimising data, streamlining processes, and supporting teams with insights and automation that drive performance.

Key Responsibilities

• Own, manage, and optimise our HubSpot CRM across sales and marketing.
• Maintain CRM data quality, structure, segmentation, and governance.
• Design, build, and maintain automation workflows that enhance lead management, customer journeys, and team processes.
• Develop dashboards, reporting frameworks, and insights that support decision-making and drive accountability.
• Manage CRM integrations and collaborate with internal stakeholders to improve system usage and operational efficiency.
• Support digital initiatives by ensuring HubSpot is configured for campaign execution, tracking, and performance measurement.

What You'll Bring

• 2+ years' experience as a CRM Specialist, CRM Administrator, or Marketing Automation Specialist.
• Proficiency in HubSpot (sales, marketing, automation, workflows, reporting).
• Advanced proficiency in HubSpot including complex automation workflows, advanced reporting, and comprehensive platform management.
• Strong analytical thinking and structured problem-solving.
• Excellent multitasking and time management skills.
• Full working rights in Australia.
• Eligibility to obtain a Blue Card (Working with Children Check).
• Blue Card can be obtained following a successful job offer.
• Tertiary qualifications in Business, Marketing, Information Systems, Communications, or similar (highly regarded).

Why You'll Love Working Here

• Flexible hybrid model (WFH + Office).
• Team social events and networking opportunities.
• Company-funded training and professional development.
• Supportive, high-performing team environment.
• A chance to meaningfully contribute to the future of Australian education technology.

Seniority Level

Entry level

Employment Type

• Full-time

Industries

• Software Development

Location

Brisbane, Queensland, Australia

Ready to Apply?

If you're ready to take the next step and want to join a company that values innovation, purpose, and continuous growth, we'd love to hear from you.

Please include a cover letter outlining your experience with CRM systems, especially HubSpot, and why you're the right fit for this role, along with your resume.