CRM Manager — Data-Driven Growth & Retention

Talent Guys Llc; Western Australia; On-site; AUD 90,000 - 120,000; Full time

Job summary

Talent Guys Llc in Australia is seeking a CRM Manager to lead CRM strategy, data governance, and customer communications. The role focuses on building campaigns, managing data quality, and driving retention across segments.

The ideal candidate has at least 1 year in CRM roles, strong platform knowledge (Salesforce, HubSpot, Zoho, Oracle), and excellent communication. Join a collaborative team and help shape our customer experience.

Qualifications

• 1 year of experience in CRM management or similar role.
• Strong knowledge of CRM platforms (Salesforce/HubSpot/Zoho/Oracle).
• Proficiency in data analysis and reporting.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational abilities.
• Ability to work collaboratively with cross-functional teams.

Responsibilities

• Develop and implement CRM strategies to boost customer satisfaction and retention.
• Manage and maintain customer data within the CRM platform.
• Create and execute targeted campaigns and communications based on customer data and segmentation.
• Collaborate with cross-functional teams to ensure alignment and effective use of CRM data.
• Analyze CRM performance metrics and provide reports with actionable insights.
• Stay updated with industry trends and best practices in CRM management.

Skills

CRM strategy

Data analysis

Communication skills

Cross-functional collaboration

Tools

Salesforce

HubSpot

Zoho

Oracle CRM

Job description

Talent Guys Llc in Australia is seeking a CRM Manager to lead CRM strategy, data governance, and customer communications. The role focuses on building campaigns, managing data quality, and driving retention across segments.

The ideal candidate has at least 1 year in CRM roles, strong platform knowledge (Salesforce, HubSpot, Zoho, Oracle), and excellent communication. Join a collaborative team and help shape our customer experience.