Senior CRM Leader | Remote-First, AI-Driven Personalisation

Envato; Australia; Remote; AUD 100,000 - 130,000; Full time

Benefits offered by this job

Flexible Working

Work from Anywhere

Connection Budget

Learning Budget

Home Office Allowance

Wellbeing support

Volunteer Leave

Parental Leave

Job summary

A leading creative technology company in Australia is seeking a Senior CRM Manager to spearhead their CRM and lifecycle marketing strategies. The role emphasizes enhancing email marketing performance and customer engagement by managing a team and taking a data-driven approach. Candidates should have a deep understanding of email marketing best practices and significant experience leveraging technology for campaign optimization. The position promotes a remote-first work culture with various employee benefits aimed at fostering well-being and continuous growth.

Qualifications

• Minimum of 8 years experience in CRM and lifecycle marketing.
• Demonstrated experience leading high performing teams.
• Strong analytical skills for data-driven insights.

Responsibilities

• Lead and develop a team of CRM specialists.
• Own the email marketing calendar and strategies.
• Analyse campaign performance for continuous improvement.

Skills

CRM management

Email marketing

Team leadership

Data analysis

Copywriting

Stakeholder management

AI applications

Tools

Iterable

CRM systems

Job description

A leading creative technology company in Australia is seeking a Senior CRM Manager to spearhead their CRM and lifecycle marketing strategies. The role emphasizes enhancing email marketing performance and customer engagement by managing a team and taking a data-driven approach. Candidates should have a deep understanding of email marketing best practices and significant experience leveraging technology for campaign optimization. The position promotes a remote-first work culture with various employee benefits aimed at fostering well-being and continuous growth.