Crew Coach & Mentor — Hospitality Leadership Path

Narooma; New South Wales; Hybrid; AUD 55,000 - 70,000; Full time

Benefits offered by this job

On-the-job training

Leadership training and succession

Career pathways and internal promotion

Staff discounts

National qualifications in retail

Job summary

Hungry Jack's in New South Wales is seeking a dedicated trainer to coach and mentor crew members, delivering exceptional guest service and upholding safe working conditions. You will lead on-the-job training and support leadership development across the team.

The role focuses on building a guest-obsessed mindset, driving staff engagement, and contributing to career progression within Hungry Jack's growing network of restaurants.

Qualifications

• Experience in training staff and delivering coaching.
• Ability to promote guest-focused service culture and safe work practices.
• Strong communication and leadership skills.
• Motivation to mentor crew towards success.

Responsibilities

• Train, coach and mentor crew to deliver exceptional guest service.
• Promote Hungry Jack's values: Guest Obsessed and People Power.
• Support safety procedures and workforce discipline as needed.
• Contribute to staff development and succession opportunities.

Skills

Retail experience

Hospitality experience

Training passion

Energy and urgency

Job description

Hungry Jack's in New South Wales is seeking a dedicated trainer to coach and mentor crew members, delivering exceptional guest service and upholding safe working conditions. You will lead on-the-job training and support leadership development across the team.

The role focuses on building a guest-obsessed mindset, driving staff engagement, and contributing to career progression within Hungry Jack's growing network of restaurants.