Crew Coach

Hungry Jack's Pty; Broken Hill; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

On-the-job training

Leadership training

Career progression

Competitive pay

Staff discounts Jackpot

Retail qualifications

Job summary

Hungry Jack's Pty is seeking a dedicated trainer to lead and develop crew members, delivering exceptional service and embodying our Guest Obsessed and People Power values. You will report to the Restaurant Manager and play a key role in creating a safe, engaging work environment.

Join a team committed to on-the-job training, leadership development, and clear career pathways across our growing network of restaurants. Competitive pay, penalty rates, and staff discounts are part of the package.

Qualifications

• Experience in retail or hospitality is preferred.
• Strong coaching and mentoring abilities.
• Energetic, with a sense of urgency and excellent service focus.

Responsibilities

• Train, coach and mentor crew members to deliver exceptional service.
• Embed Hungry Jack's values of Guest Obsessed and People Power in daily practice.
• Promote safe working conditions and a positive team environment.

Skills

Guest Obsessed mindset

Coaching & mentoring

Customer service

High energy

Job description

The Careers are Better at Hungry Jack's!

Reporting to the Restaurant Manager, you will play a vital role in the restaurant as a trainer, coach and mentor to crew level employees. You will be responsible for bringing our values of “Guest Obsessed” and “People Power” to life, delivering exceptional service to our Guests and creating an environment that promotes safe working conditions for all.

What’s great about working at Hungry Jack’s? We offer:

• On-the-job training to get you up to speed.
• Extensive leadership and succession training for you to build your career.
• Established career pathways for internal promotion across our growing network of restaurants.
• Competitive pay and penalty rates.
• Amazing staff discounts through our benefits platform, Jackpot.
• Opportunities to complete nationally accredited qualifications in retail.

We’re looking for someone who has:

• Retail or hospitality experience.
• A “Guest Obsessed” mindset.
• Values that are aligned to ours: Guest Obsessed, People Power, Make a Difference, Stronger Together and Growth Mindset.
• High level of energy and a sense of urgency.
• A passion for training, coaching and mentoring team members to success.

At Hungry Jack's, we’re committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, the Burgers are Better when we all belong.