Crew Coach

Hungry Jacks; Albury City; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

On-the-job training

Leadership training

Career progression

Staff discounts ( Jackpot )

Nationally accredited qualifications

Job summary

Hungry Jack's in Albury NSW is seeking a dynamic trainer to lead crew development. Reporting to the Restaurant Manager, you will coach and mentor team members, driving guest-obsessed service and safe working conditions.

You will be responsible for on-the-job training, delivering value through leadership development and creating clear pathways for internal advancement across our growing network of restaurants, with energy and urgency.

Qualifications

• Retail or hospitality experience.
• Values alignment: Guest Obsessed, People Power, Make a Difference, Stronger Together, Growth Mindset.
• High energy and a sense of urgency.
• Passion for training, coaching and mentoring team members.

Responsibilities

• Train, coach and mentor crew members to success.
• Promote safe working conditions and compliance.
• Deliver on-the-job training and leadership development.
• Support internal promotion pathways across the restaurant network.

Skills

Training

Coaching

Mentoring

Customer service

Education

Retail qualification

Job description

The Careers are Better at Hungry Jack's!

Reporting to the Restaurant Manager, you will play a vital role in the restaurant as a trainer, coach and mentor to crew level employees. You will be responsible for bringing our values of “Guest Obsessed” and “People Power” to life, delivering exceptional service to our Guests and creating an environment that promotes safe working conditions for all.

What’s great about working at Hungry Jack’s? We offer:

• On-the-job training to get you up to speed.
• Extensive leadership and succession training for you to build your career.
• Established career pathways for internal promotion across our growing network of restaurants.
• Competitive pay and penalty rates.
• Amazing staff discounts through our benefits platform, Jackpot.
• Opportunities to complete nationally accredited qualifications in retail.

We’re looking for someone who has:

• Retail or hospitality experience.
• Values that are aligned to ours: Guest Obsessed, People Power, Make a Difference, Stronger Together and Growth Mindset.
• High level of energy and a sense of urgency.
• A passion for training, coaching and mentoring team members to success.

At Hungry Jack’s, we’re committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, the Burgers are Better when we all belong.