Credit Officer

Peters Ice Cream; City of Monash; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

On-site staff shop discount

Subsidised staff canteen

Free parking

Flexible working week (WFH days)

Paid parental leave

Job summary

Peters Ice Cream is Australia’s leading ice cream manufacturer with a heritage of 110+ years. We seek a Credit Officer to join Finance Operations.

You will drive debt collection, allocate customer payments, and support cash flow improvements while upholding policies and building strong customer relationships. Reporting to the AR Team Leader, you’ll work in a role fostering process improvements and industry best practices, with flexible working week options and on-site staff facilities including

Qualifications

• 3+ years in Accounts Receivable/Credit teams.
• Knowledge of local credit control legislations and best practice.
• Experience with large national supermarket chains, wholesale distributors, or major FMCG customers is an advantage.

Responsibilities

• End to end management of the allocated AR ledger and timely collection of outstanding amounts.
• Maintain accurate ledger records to meet weekly KPIs (DSO, aging, bad debt).
• Resolve disputes and discrepancies to collect debt within SLAs.
• Build and maintain relationships with internal and external stakeholders.
• Identify process improvements and change management opportunities.
• Provide timely and accurate AR analysis and reporting.

Skills

Accounts Receivable

Credit control

Excel & reporting

Stakeholder management

Analytical thinking

Time management

Multitasking

Education

Diploma or Degree in Finance

Tools

Microsoft Office

Excel

ERP systems

Job description

Peters Ice Cream is Australia's number one ice cream manufacturer, with over 110 years of heritage. At Peters, our purpose is to help everyonetreat life joyfully, now and for years to come. We are proud of our portfolio of iconic brands, such as Drumstick, Maxibon, Connoisseur, and Frosty Fruits. Join a company whose core values areWe are Better Together, We do What is Right, We Take Ownership,andWe Seek to Improve.

About the Role

We have an exciting opportunity for an Credit Officer to join our Finance Operations team.

Reporting to the Account Receivable Team Leader, you will ensure the timely and effective collection of debt and the allocation of customer payments. This role involves taking part in business process improvements, handling credit risk, ensuring policy compliance, optimizing cash flow, maintaining strong customer relationships and upholding the industry best practices to support changing market and business needs.

How You Will Contribute

• End to end management of allocated AR ledger, ensuring the timely collection of outstanding amounts;
• ownership of maintaining accurate ledger records to meet weekly group KPIs such as DSO, aging of accounts, Bad Debt ratio, etc;
• resolve complex disputes and discrepancies to collect debt within agreed SLAs;
• building and maintaining relationships with key internal & external stakeholders;
• identify process improvement opportunities and change management; and
• assist with providing timely and accurate AR analysis and reporting.

About You

• 3+ years in an Accounts Receivable/Credit teams, with knowledge of local credit control legislations and best practice;
• strong interpersonal skills in building relationships with external and internal stakeholders;
• sound analytical, critical thinking, and problem-solving skills;
• proficient in Microsoft Office, especially Excel and reporting;
• excellent time management, multitasking, and prioritization skills;
• Diploma / Degree in Finance or related field is preferred but not essential; and
• prior experience managing Accounts Receivable reconciliations for large national supermarket chains, wholesale distributors, or major FMCG customers is an advantage.
• Exposure to a successful & innovative global FMCG business with a portfolio of iconic and well-known brands;
• ample free parking;
• great weekly discount on our iconic ice-creams at our on-site staff shop and subsidised staff canteen;
• 'Flexible working week' with optional work from home days; and
• paid parental leave;

Please note, we are not accepting applications from agencies.