Credit Controller

Magnum Ice Cream Co.; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible working

Health & wellbeing support

Learning & development

Job summary

Magnum Ice Cream Company is seeking an experienced Credit Controller to own end-to-end AR operations across ANZ. You will supervise our offshore collections team and third-party provider, ensuring accurate cash application, timely collections, and accurate master data.

The role demands strong analytical and stakeholder-management skills within a fast-moving FMCG environment. Responsibilities include managing blocked order approvals, customer master data, reconciliations between SAP and

Qualifications

• Accounts receivable experience in FMCG
• Strong analytical and stakeholder-management skills
• Ability to drive performance and improve processes

Responsibilities

• Oversee end-to-end AR operations across ANZ
• Manage offshore collections team and third-party provider
• Monitor and reconcile SAP and distributor systems
• Provide risk analysis and actionable insights to leadership
• Lead aged collections and review doubtful debt provision
• Resolve trade spend claims and recover invalid deductions

Skills

Stakeholder management

Analytics

Performance management

End-to-end ownership

Collaboration

Low ego

Education

Accounting qualifications

Tools

High Radius

SAP

Newspage

Job description

The role

As Credit Controller, you will take ownership of end-to-end accounts receivable operations across ANZ, overseeing our offshore collections team and third-party service provider across cash application, collections, claims and deductions.

You will keep customer accounts and master data accurate, manage credit approvals and reconciliations, reduce overdue invoices and claims balances, and provide clear risk analysis and actionable insights to Finance, Customer Development and ANZ leadership.

This role suits an experienced accounts receivable professional who combines strong analytical and stakeholder‑management skills with the confidence to drive performance, improve processes and take ownership in a fast‑moving FMCG environment.

What you'll be responsible for:

• Manage blocked order approvals either in ERP system or via distributors within Schedule of Authority in timely fashion to meet cut off timeline.
• Manage customer account creation process as per ANZ Credit policy and maintain current customer database.
• Daily MDM (Customer master data) approvals to avoid incorrect billing.
• Drive and performance management of the third‑party service provider, address control & risk governance, identify process improvement opportunities as well as potential risks that require intervention and project support.
• Monitor Off‑shore team on periodic reconciliation between SAP and Newspage (distributor’s system).
• Provide analysis and actionable insights for Value at Risk (BU VAR) to the ANZ leadership team as well as wider business stake holders (CD Leads).
• Build strong working relationships with 3rd party Service provider, PDNs (Performance Delivery Network), CD team and distributors to land lowest overdue invoices and claims balances target.
• Being a SME (subject matter expert) in accounts receivable providing insights to drive improvement in process and deliver target results.
• Lead aged collection to 3rd party debt collection agency and review doubtful debt provision monthly.
• Partner with Sales and Genpact teams to investigate and resolve trade spend claims, recover invalid deductions, and maintain accurate account balances
• Perform reconciliation of customer trade spend accounts, including rebates, promotional allowances, discounts, and deductions, ensuring accuracy and timely resolution of discrepancies.
• Ad‑Hoc tasks, for example: ANZ Credit limit review, being Collect Team’s Process Champion to improve current processes within all ERP Systems such as High Radius and SAP with 3rd Party support in Genpact.

We're looking for someone who

Has experience in accounts receivable and can operate confidently in an FMCG environment. Accounting qualifications preferred.

Brings strong skills in:

• building trusted business partnerships and strong relationships with a wide range of internal and external stakeholders.
• analytics, using data to solve problems and identify clear actions and insights.
• performance management and confidently holds others accountable for delivering results.
• working in a changing environment and building effective processes as the organisation evolves.
• Building a high‑performing team through clear direction, collaboration and accountability.
• Thinks end‑to‑end and takes ownerships for results
• Is comfortable working in a fast‑moving, evolving organisation
• Values collaboration, clarity and low‑ego ways of working

What you'll get

Alongside meaningful work and strong development, we offer a reward package that typically includes

• Market‑competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end‑to‑end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

Roles with real accountability and visible impact

Free to move fast, experiment and challenge how things are done

Continuous learning and development as the business grows

Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.