Credit Manager

Maddocks; Melbourne; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model

Paid parental leave (up to 20 weeks)

Health insurance

Salary continuance insurance

Employee assistance program

Wellbeing programs

Gym membership discounts

Job summary

Maddocks is seeking an experienced Credit Manager to join the Finance team in Melbourne. You will own key aspects of the credit function, lead collections and debtor management, and provide practical, commercially focused guidance to improve cashflow across the firm.

You will partner with Partners and senior stakeholders to manage debt exposure and drive improvements in credit policies, processes and controls, while developing and mentoring the Credit team in a high-performing, collaborative

Qualifications

• Experience leading credit management and collections functions.
• Proven track record in managing aged debt and improving debtor days.
• Strong collaboration with partners and senior stakeholders to manage debt exposure.

Responsibilities

• Leading the firm’s credit management and collections function in partnership with the other Credit Manager.
• Managing aged debt and driving strategies to improve debtor days and cashflow.
• Partnering with Partners and senior stakeholders to proactively manage outstanding debt.
• Providing oversight of key client exposures, payment arrangements, and credit risk.
• Monitoring and reporting on debtor performance, trends and areas requiring attention.
• Developing and improving credit policies, processes, and controls.
• Managing escalated or complex collection matters.
• Leading, coaching and developing the Credit team.
• Working collaboratively across Finance and the broader firm to achieve strong commercial outcomes.

Skills

Credit management

Debt collection

Cashflow optimization

Stakeholder engagement

Credit risk

Team leadership

Job description

We are a modern Australian law firm with a leading reputation. We focus on exceptional service, operational excellence and being at the forefront of employee experience. We work closely with Australian and international businesses, organisations and governments.

About the role

We have anopportunity for an experienced Credit Manager to join our Finance team in a newly created role, working alongside another Credit Manager.

In this role, you will take ownership of key aspects of the firm’s credit management function, working collaboratively with the other Credit Manager to lead our approach to collections, debtor management, and credit risk.

Working closely with Partners and stakeholders across the firm, you will provide practical and commercially focused advice to improve cashflow and support the effective management of our debtor portfolio.

You will also share responsibility for leading and developing the Credit team, creating a collaborative, high-performing environment with a strong focus on service and continuous improvement.

About you

• Leading the firm’s credit management and collections function in partnership with the other Credit Manager
• Managing aged debt and driving strategies to improve debtor days and cashflow
• Partnering with Partners and senior stakeholders to proactively manage outstanding debt
• Providing oversight of key client exposures, payment arrangements, and credit risk
• Monitoring and reporting on debtor performance, trends and areas requiring attention
• Developing and improving credit policies, processes, and controls
• Managing escalated or complex collection matters
• Leading, coaching and developing the Credit team
• Working collaboratively across Finance and the broader firm to achieve strong commercial outcomes.

Whyjoin Maddocks?

Maddocks is simply a great place to do great work. We foster a culture of collaboration, learning and engagement where you will experience:

A diverse and inclusive workplace: We have been named an employer of Choice for Gender Equality by the Workforce GenderEquality Agency (WGEA) every year since 2004 along with being named a Silver Employer at the Australian Workplace Equality Index's 2024 LGBTQ Inclusion Awards. We promote diversity internally through our Maddocks Gender Equality Network, Maddocks CALD, Maddocks Disability Inclusion and Maddocks Pride groups.

Career Development: Learn and develop through structured learning-and-development programs at each stage of your career and study support programs.

Community involvement: give back to the communities in which we operate through our thriving pro bono and grants programs and staff volunteering initiatives.

Work flexibly: work in a hybrid way with part of your week in the office and support to set up your home office.

Wellbeing & Benefits: access to up to 20 weeks paid parental leave, discounted gym memberships & health insurance, salary continuance insurance, Employee Assistance Program and parents and carers wellbeing programs.

Our people are our greatest advocates and we believe this is a result of our inclusive culture and focus on complex and interesting work.

To be eligible for this role you must be legally permitted to work in Australia. Please note that unsolicited applications from agencies will not be considered at this time.