Credit Manager

people2people; Melbourne; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

people2people is seeking an experienced Credit Manager to join our Finance team in Melbourne. You will own key aspects of the credit management function, leading collections, debtor management, and credit risk while developing a high-performing Credit team.

You will collaborate with Partners and senior stakeholders to improve cash flow and manage the debtor portfolio, driving policies and controls for better commercial outcomes in a professional services environment.

Qualifications

• Experience in credit management and collections within a professional services environment.
• Strong capability in stakeholder engagement and providing commercially focused financial advice.
• Demonstrated ability to lead and develop a team, fostering a collaborative and high-performing culture.

Responsibilities

• Lead the firm’s credit management and collections function in partnership with the other Credit Manager.
• Manage aged debt and drive strategies to improve debtor days and cash flow.
• Partner with Partners and senior stakeholders to proactively manage outstanding debt.
• Provide oversight of key client exposures, payment arrangements, and credit risk.
• Monitor and report on debtor performance, trends and areas requiring attention.
• Develop and improve credit policies, processes, and controls.
• Manage escalated or complex collection matters.
• Work collaboratively across Finance and the broader firm to achieve strong commercial outcomes.

Skills

Credit management

Collections

Stakeholder engagement

Team leadership

Job description

Drive strategic initiatives to improve debtor days and cash flow.

Enhance your leadership skills while fostering a high-performing team.

Join a diverse workplace with strong career development

About the organisation

The organisation operates within the legal sector, focusing on exceptional service and operational excellence.

About the role

We have an opportunity for an experienced Credit Manager to join our Finance team in a newly created role, working alongside another Credit Manager. In this role, you will take ownership of key aspects of the firm’s credit management function, working collaboratively with the other Credit Manager to lead our approach to collections, debtor management, and credit risk. You will provide practical and commercially focused advice to improve cash flow and support the effective management of our debtor portfolio. You will also share responsibility for leading and developing the Credit team, creating a collaborative, high-performing environment with a strong focus on service and continuous improvement.

Key responsibilities

Lead the firm’s credit management and collections function in partnership with the other Credit Manager.

Manage aged debt and drive strategies to improve debtor days and cash flow.

Partner with Partners and senior stakeholders to proactively manage outstanding debt.

Provide oversight of key client exposures, payment arrangements, and credit risk.

Monitor and report on debtor performance, trends and areas requiring attention.

Develop and improve credit policies, processes, and controls.

Manage escalated or complex collection matters.

Work collaboratively across Finance and the broader firm to achieve strong commercial outcomes.

Skills & experience

Proven experience in credit management and collections within a professional services environment.

Strong capability in stakeholder engagement and providing commercially focused financial advice.

Demonstrated ability to lead and develop a team, fostering a collaborative and high-performing culture.

What’s in it for you

A diverse and inclusive workplace with a strong commitment to gender equality and LGBTQ inclusion.

Opportunities for career development through structured learning programs.

Flexible working arrangements to support work-life balance.

Access to wellbeing programs and community involvement initiatives.