Credit Controller

Epiroc; Sydney; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible working arrangements

2 days working from home

Parental leave

Income Protection insurance

Training opportunities

Job summary

Epiroc in Sydney, Australia, is seeking an experienced Credit Controller to join our national finance team. You will focus on collections, maintain positive client relationships, and manage accounts while contributing to accurate reporting and process improvements.

The role emphasizes customer service, attention to detail, and proactive problem-solving within a collaborative team environment. A supportive employer offering training and development opportunities awaits.

Qualifications

• Previous experience as a Credit Officer or Credit Controller.
• A genuine passion for collections and customer service.
• Strong attention to detail and excellent time management skills.
• A proactive and solutions-focused approach.
• The ability to work effectively within a team environment.
• Excellent written and verbal communication skills.

Responsibilities

• Conducting debt collection activities while building and maintaining strong customer relationships
• Processing banking, reconciliations, allocations, and receipting
• Investigating and resolving unreconciled payments
• Handling customer enquiries, investigations, and dispute resolution
• Maintaining and updating customer accounts
• Analysing data and preparing reports

Skills

Credit control

Customer service

Attention to detail

Time management

Team player

Communication skills

Job description

Epiroc is recognised today as a genuine global leader in innovative product engineering solutions, along with an unmatched commitment to providing world class solutions to its construction and mining customers.

Our vision is \"Dare to think new\". We challenge our way of working, thinking and acting to find new and sustainable solutions in a rapidly changing world. We see possibilities and dare to question the status quo.

This is your opportunity to join the Epiroc team and enter a world of innovation, commitment and collaboration. We are on a journey to make the mining industry safer, smarter and more sustainable with our digital solutions.

An exciting opportunity has become available for an experienced and motivated Credit Controller to join our established national finance team.

This role is ideal for someone who is customer-focused, highly organised, and passionate about delivering strong collection outcomes while maintaining positive client relationships.

Your responsibilities will include, but will not be limited to:

• Conducting debt collection activities while building and maintaining strong customer relationships
• Processing banking, reconciliations, allocations, and receipting
• Investigating and resolving unreconciled payments
• Handling customer enquiries, investigations, and dispute resolution
• Maintaining and updating customer accounts
• Analysing data and preparing reports

You will ideally possess the following skills and experience:

• Previous experience as a Credit Officer or Credit Controller
• A genuine passion for collections and customer service
• Strong attention to detail and excellent time management skills
• A proactive and solutions-focused approach
• The ability to work effectively within a team environment
• Excellent written and verbal communication skills

As part of our recruitment process, we require a National Police Clearance, pre-employment medical and drug and alcohol screen amongst other verification requirements.

Country and city description

Sydney, Australia

What we offer:

• Competitive remuneration package with attractive allowances
• Flexible working arrangements, including 2 days working from home
• Generous paid parental leave for all parents
• Above-NES long service leave benefits
• Years of service recognition awards
• Company-paid Income Protection insurance
• Support of a global company with unlimited career and mobility opportunities
• A huge array of training opportunities including internal product training, access to e-learning and education assistance to study externally
• Opportunity to be part of a values-driven company, committed to your professional development