Credit Controller

Techtronic Industries; City of Melbourne; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid working

LinkedIn Learning and development

Paid parental leave

Employee assistance program

Discounts on company products

Novated leasing options

Laptop provided

Recognition programs

Job summary

Techtronic Industries (TTI) is seeking a proactive Credit Controller to manage collections for a AU/NZ portfolio, reconcile ledgers, and maintain customer relationships. Based in Melbourne with hybrid work.

You will bring 3–5 years in corporate credit control or accounts receivable, SAP and advanced Excel skills, and a collaborative mindset to partner with sales and finance.

The role offers a competitive salary and benefits including paid parental leave and employee assistance.

Qualifications

• 3–5 years' experience in corporate credit control or accounts receivable.
• Strong business-to-business collections experience.
• Excellent communication and relationship-building skills.
• High level of accuracy and attention to detail.
• Collaborative, team-first attitude.

Responsibilities

• Manage business-to-business collections and follow up overdue accounts.
• Process credit applications and assess customer credit worthiness.
• Reconcile customer accounts and resolve payment or claim queries.
• Allocate payments and investigate missing remittances.
• Review credit reports and identify potential credit risks.
• Partner closely with customers, sales teams and internal stakeholders across Australia and New Zealand.
• Prepare monthly ledger reviews and elevate high-risk accounts when required.

Skills

Credit control experience

Accounts receivable

Communication skills

Attention to detail

Team collaboration

Tools

SAP

Excel

Job description

Techtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The TTI brands like MILWAUKEE, RYOBI, AEG, VAX and many others are recognised worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation.

Through an ongoing company-wide commitment to cordless technology, innovation and strong customer partnerships, TTI consistently delivers exciting new products that enhance customer satisfaction and productivity. We are committed to ensuring our people have a great experience at TTI, so in addition to an exciting and challenging role we also provide:

Lifestyle

Hybrid working model to support flexibility.

Personal Development

Access to LinkedIn Learning and professional development programs.

Health & Wellbeing

Paid Parental Leave and Employee Assistance Program.

Discounts & Perks

Generous discounts on company products, laptop provided, novated leasing options.

Social

Recognition programs and social events to celebrate our team’s achievements

About the Role

Reporting to the National Credit Manager, you will be responsible for the timely collection of outstanding debt, maintaining a clean ledger and providing exceptional customer service across a diverse portfolio of customers located throughout Australia and New Zealand.

Key Responsibilities

• Manage business-to-business collections and follow up overdue accounts.
• Process credit applications and assess customer credit worthiness.
• Reconcile customer accounts and resolve payment or claim queries.
• Allocate payments and investigate missing remittances.
• Review credit reports and identify potential credit risks.
• Partner closely with customers, sales teams and internal stakeholders across Australia and New Zealand.
• Prepare monthly ledger reviews and elevate high-risk accounts when required.

About You

To be successful in this role, you will have:

• 3-5 years' experience in corporate credit control or accounts receivable.
• Strong business-to-business collections experience.
• SAP experience and strong Excel skills, including pivot tables and formulas.
• Excellent communication and relationship-building skills.
• A high level of accuracy and attention to detail.
• A collaborative, team-first attitude.

What's on Offer?

• Hybrid working arrangement.
• Supportive leadership with a hands-off management style.
• Strong team culture and workplace stability.
• Opportunity to work across both Australia and New Zealand accounts.
• Competitive salary package plus annual KPI incentive.

If you're a proactive Credit Controller who enjoys balancing strong customer relationships with effective collections, we'd love to hear from you!