Credit Control Team Lead — ANZ Collections & Cash Flow

Chubb; Sydney; Presencial; AUD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Chubb is seeking a Credit Control Team Leader to supervise premium collections across Australia and New Zealand. In this hands-on role, you’ll lead the team, drive day-to-day operations, and implement process improvements across collections, cash allocation, and issue resolution.

You will partner with Brokers, Underwriters and Operations to meet targets, produce timely reporting, and support system testing and onboarding as needed.

Formación

• Experience leading an AR/credit control team.
• Strong reporting and KPI monitoring skills.
• Ability to coach and escalate within a team.
• Excellent collaboration with operations and brokers.

Responsabilidades

• Support the Credit Control Manager with day-to-day AR team operations.
• Provide guidance, coaching, and escalation support to team members.
• Oversee collections, cash application, and issue resolution to meet targets.
• Monitor debtor balances, overdue accounts, and KPI performance.
• Review debtor reports and prepare ad hoc reporting for AR targets.

Conocimientos

Accounts receivable

Credit control

Team leadership

Data reporting

Stakeholder management

Descripción del empleo

Chubb is seeking a Credit Control Team Leader to supervise premium collections across Australia and New Zealand. In this hands-on role, you’ll lead the team, drive day-to-day operations, and implement process improvements across collections, cash allocation, and issue resolution.

You will partner with Brokers, Underwriters and Operations to meet targets, produce timely reporting, and support system testing and onboarding as needed.