Credit & Collections Specialist - Construction

Fletcher Building; Melbourne; Presencial; AUD 65.000 - 75.000; Jornada completa

Descripción de la vacante

Laminex, a leading Australian building products brand, is seeking a proactive Credit Officer to join our Finance team in Melbourne's northern suburbs (Tullamarine). You will manage a portfolio of customer accounts, resolve queries, and support strong cash flow outcomes through effective credit control.

Reporting to the National Credit Operations Manager, you will collaborate with Sales, Customer Service, and Credit Management to minimise risk, follow up on aged debt, and maintain accurate

Formación

• Minimum 2 years in Credit, AR, Collections, or similar
• Strong communication and relationship-building skills
• Experience managing customer accounts and payment arrangements
• Experience in reconciliations, issue resolution, and proactive follow-up
• Proficiency in Excel and accounting systems
• Ability to build relationships with stakeholders
• Strong organisational skills and ability to work autonomously in a fast-paced environment
• Positive, team-focused attitude

Responsabilidades

• Manage a portfolio of customer accounts
• Follow up outstanding payments and aged debt
• Handle customer enquiries and resolve account issues
• Manage payment plans and ensure actions completed
• Perform account reconciliations and investigate discrepancies
• Send collection correspondence and reminders
• Use OnGuard and ERP to monitor activity
• Escalate insolvency matters when required
• Maintain customer account records and notes
• Collaborate with Sales and Customer Services

Conocimientos

Credit management

Accounts receivable

Collections

Customer service

Excel

ERP systems

Communication skills

Stakeholder management

Herramientas

OnGuard

ERP systems

Descripción del empleo

Laminex, a leading Australian building products brand, is seeking a proactive Credit Officer to join our Finance team in Melbourne's northern suburbs (Tullamarine). You will manage a portfolio of customer accounts, resolve queries, and support strong cash flow outcomes through effective credit control.

Reporting to the National Credit Operations Manager, you will collaborate with Sales, Customer Service, and Credit Management to minimise risk, follow up on aged debt, and maintain accurate