Credit & Collections Specialist

AG Warehouse; Melbourne; Presencial; AUD 65.000 - 85.000; Jornada completa

Descripción de la vacante

AG Warehouse is seeking a proactive Credit Officer to manage credit risk and collections across an assigned debtor portfolio. You will work with customers, store managers and internal sales teams to support timely payments and resolve account issues.

The role suits someone with credit or accounts receivable experience who enjoys relationship-building, problem-solving and taking ownership of their work. Australian work rights are required.

Formación

• Experience in credit, accounts receivable or a related accounting role.
• Strong communication and negotiation skills.
• Confidence managing customer conversations and payment follow-ups.
• Strong analytical and problem-solving skills and excellent attention to detail and accuracy.
• Ability to work independently and manage competing priorities.
• Experience using credit management systems and Microsoft Excel.
• A collaborative, customer-focused approach.

Responsabilidades

• Manage collections and follow up outstanding customer payments.
• Monitor debtor accounts and ensure compliance with agreed credit terms.
• Process and allocate incoming payments accurately.
• Conduct credit risk assessments for new and existing customers.
• Resolve account queries and disputes in a timely and professional manner.
• Build strong relationships with customers, store managers and sales teams.
• Support collection targets through proactive customer contact.
• Prepare reports and analysis relating to debtor performance and bad debts.
• Apply credit policies and escalation of higher-risk matters when required.

Conocimientos

Credit/AR experience

Strong communication

Negotiation skills

Analytical skills

Excel

Herramientas

Credit management systems

Microsoft Excel

Descripción del empleo

AG Warehouse is seeking a proactive Credit Officer to manage credit risk and collections across an assigned debtor portfolio. You will work with customers, store managers and internal sales teams to support timely payments and resolve account issues.

The role suits someone with credit or accounts receivable experience who enjoys relationship-building, problem-solving and taking ownership of their work. Australian work rights are required.