APAC Credit & Collections Specialist

SLR Consulting Australia Pty Ltd; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

SLR Consulting Australia Pty Ltd is seeking a Credit Officer for the APAC region to join our Sydney finance team. You will manage a portfolio of customer accounts across APAC, focusing on the Asia region, reporting to the APAC Finance Manager and collaborating with Finance, Billing, and Project teams to resolve payment issues and maintain professional credit management.

The role requires 2–4 years in credit control or AR, strong communication, and the ability to build relationships with

Qualifications

• 2–4 years' experience in credit control, accounts receivable or a related finance function.

Responsibilities

• Proactively monitor outstanding and overdue invoices and follow up customers in accordance with agreed credit procedures.
• Maintain regular contact and follow up with customers regarding outstanding balances, payment dates and payment arrangements, escalating missed commitments appropriately.
• Assist with the management and reduction of aged debt, particularly accounts exceeding agreed payment terms.
• Maintain accurate and timely collection notes, payment commitments and account information within the relevant systems.
• Identify accounts showing signs of increased credit risk and escalating concerns to the Credit Manager - APAC.
• Assist with credit assessments of new and existing customers and monitoring existing customer exposure and payment performance and escalating higher risk credits.
• Liaise with customers regarding account balances, invoices, payment requirements and account queries and follow up queries internally.
• Develop and maintain professional working relationships with customers and internal stakeholders across Asia.
• Support the business in maintaining positive client relationships and maintain professional discussions regarding sensitive payment discussions.
• Maintain accurate customer and account information.
• Identify data discrepancies and work with the relevant teams to correct information where appropriate.
• Support improvements to the accuracy and efficiency of credit administration and collection processes.
• Use Cash App and other relevant systems to manage collection activity, account notes, follow-ups and escalations.

Skills

Credit control

Accounts receivable

Communication

Tools

Cash App

Job description

SLR Consulting Australia Pty Ltd is seeking a Credit Officer for the APAC region to join our Sydney finance team. You will manage a portfolio of customer accounts across APAC, focusing on the Asia region, reporting to the APAC Finance Manager and collaborating with Finance, Billing, and Project teams to resolve payment issues and maintain professional credit management.

The role requires 2–4 years in credit control or AR, strong communication, and the ability to build relationships with