Crane Service Operations Coordinator - Efficient, Safe Dispatch

Liebherr-Australia; City of Melbourne; On-site; AUD 65,000 - 80,000; Full time

Job summary

Liebherr-Australia Pty Ltd is seeking an experienced Service Coordinator to join the Mobile Cranes team in Dandenong South. You will coordinate day-to-day service operations across the region, owning workflow, customer requirements, technician allocation and crane movements to ensure safe, efficient delivery.

Reporting to the Service Manager, you will act as the central point of contact for customers and technicians, drive continuous improvement, maintain WIP and job costing, and support a

Qualifications

• Experience as a Service Coordinator or similar role in heavy equipment or industrial services.
• Ability to own and optimize field workflows and crane movements.
• Proven stakeholder coordination with customers and technicians.

Responsibilities

• Coordinate day-to-day service operations across the region, owning workflow, customer requirements, technician allocation and crane movements to ensure safe, efficient delivery.
• Act as central point of contact for customers and technicians; drive continuous improvement and maintain WIP and job costing.
• Support a high-performing Mobile Cranes service team in Melbourne.

Skills

Workflow management

Customer coordination

Technician allocation

Crane movements

Safe operations

Continuous improvement

WIP

Job costing

Job description

Liebherr-Australia Pty Ltd is seeking an experienced Service Coordinator to join the Mobile Cranes team in Dandenong South. You will coordinate day-to-day service operations across the region, owning workflow, customer requirements, technician allocation and crane movements to ensure safe, efficient delivery.

Reporting to the Service Manager, you will act as the central point of contact for customers and technicians, drive continuous improvement, maintain WIP and job costing, and support a