CP Administration Officer

Victorian Government - Department of Families, Fairness, and Housing; City of Melbourne; On-site; AUD 65,000 - 80,000; Full time

Job summary

The Department of Families, Fairness and Housing Victoria is seeking a Child Protection Administration Officer to act as a key contact for stakeholders across government, private, public and community services. This role provides a wide range of administrative, secretariat and support functions, requiring strong attention to detail, teamwork and the ability to communicate sensitively with diverse groups.

Applications are invited online with a CV and cover letter addressing the selection

Qualifications

• Administrative support and office processes
• Secretariat and meetings support
• Effective communication with diverse stakeholders

Responsibilities

• Answer queries and provide timely advice to colleagues
• Redirect incoming mail and queries correctly
• Coordinate meetings: papers, venues, catering, agendas, minutes, travel arrangements
• Support customer service within the branch

Job description

THE ROLEThe Child Protection Administration Officers provide a point of contact for key stakeholders from a diverse range of organisations, government, private, public and community services sectors. Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively. The role provides wide ranging administrative, secretariat and support functionsACCOUNTABILITIES INCLUDEUnder general direction, provide assistance with office processes and corporate information systems such as records management, financial information, fleet management, client payments and ministerial correspondence.Answer queries, provide timely advice and undertake general follow up action as required, including correctly redirecting incoming mail and queries.Provide support and assistance in the presentation of meetings and conferences, including coordinating papers, organising venues, catering, agendas, taking minutes and follow-up actions and making travel and accommodation arrangements.Contribute as an effective branch member in a team environment and assist in the provision of quality, timely and effective customer service to managers and staff within the branch.For more information on what this means, and all other requirements, please see the Position Description.HOW TO APPLYApplicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)Please apply to submit your interest in this position.