Corporate Receptionist

Stockland; City of Melbourne; On-site; AUD 1 - 3; Full time

Job summary

Stockland’s Melbourne Head Office seeks a Corporate Receptionist to deliver a welcoming, professional first impression and support the day-to-day operations of the office. You will manage front-of-house services, visitor management, mail, deliveries and general office coordination.

The role emphasizes customer service, relationship building and the ability to multi-task in a fast-paced environment while upholding Stockland’s standards of exceptional experiences.

Qualifications

• Experience in corporate hospitality, reception or customer-facing role with a focus on service excellence.
• Strong communication skills, both written and spoken, and ability to engage diverse stakeholders.
• Proficiency in MS Office and familiarity with visitor management, bookings and procurement processes.

Responsibilities

• Create a warm, professional and engaging welcome for visitors and employees.
• Manage front-of-house operations and visitor management processes.
• Coordinate meeting room bookings and workplace logistics.

Skills

Corporate hospitality

Front desk

Customer service

Communication

Relationship building

Tools

MS Office

Visitor management

Meeting room bookings

Job description

The Opportunity – Just imagine the possibilities a career at Stockland offers

At Stockland, creating exceptional places starts with exceptional experiences, and those experiences begin the moment someone walks through our doors.

As our Corporate Receptionist, you'll be the welcoming face of our Melbourne Head Office, setting the tone for how we connect with employees, customers, partners and visitors every day. This is more than a front-of-house role. It's an opportunity to create meaningful first impressions, build strong relationships and play a central role in shaping the experience people have with Stockland.

You’ll be at the heart of a vibrant and collaborative workplace, ensuring our office runs seamlessly while creating an environment where people feel welcomed, supported and inspired to do their best work. If you’re passionate about delivering exceptional service and take pride in creating positive experiences, you’ll thrive in this role.

Corporate Receptionist who thrives on delivering an exceptional front-of-house experience and takes pride in creating a professional, welcoming and engaging environment for every visitor and stakeholder.

You’ll bring a genuine passion for customer service, a proactive approach and the confidence to build relationships with people from all walks of life. Whether you’re welcoming guests, supporting colleagues or coordinating workplace services, you’ll be someone people can rely on to create a positive experience.

What You’ll Do

As the first point of contact for our Melbourne Head Office, you’ll play a key role in shaping the day-to-day experience for employees, visitors and partners. Sitting within our Development business, this role ensures smooth reception operations, clear communication and efficient coordination across the workplace.

You’ll manage front-of-house services, oversee visitor management systems, coordinate mail, deliveries and office services, and support the broader team by keeping everything running seamlessly. Your work will directly contribute to a professional, organised and welcoming workplace aligned to Stockland’s commitment to exceptional experiences.

Key responsibilities include:

• Creating memorable first impressions by providing a warm, professional and engaging welcome to visitors and employees


• Managing reception operations and visitor management processes


• Coordinating meeting room bookings and workplace logistics


• Handling incoming and outgoing mail, courier services and deliveries


• Supporting office operations, procurement processes and workplace services


• Maintaining a well-presented, safe and professional reception environment


• Building strong relationships with internal and external stakeholders


• Providing administrative support and helping ensure the office operates efficiently


• Every day, you’ll play a part in creating a workplace experience that reflects who we are as a business and what we stand for.

About You

You’re someone who enjoys being at the heart of a busy office environment, creating positive first impressions and building strong relationships. You take pride in your organisational skills, attention to detail and ability to stay calm and adaptable in a fast-paced setting.

You genuinely enjoy helping others and are known for your professional, friendly and approachable style. You bring a customer-first mindset, strong communication skills and the confidence to juggle multiple priorities while maintaining a high standard of service.

You’re looking for a role where you can make a visible impact every day, while working with a supportive team and contributing to a high-performing workplace.

Experience & Skills That Count

• Experience in a corporate hospitality, reception or customer-facing role with a strong focus on service excellence


• Confident communication skills, both written and verbal, with the ability to engage a wide range of stakeholders


• Proficiency in Microsoft Office, particularly Outlook and Microsoft Teams


• Strong organisational skills with the ability to prioritise and manage multiple tasks efficiently


• Experience working with systems or processes such as visitor management, bookings or procurement


• Strong attention to detail and the ability to maintain accuracy in a busy environment

The Right Mindset

• Proactive and adaptable, with a willingness to step in and support where needed


• Professional and approachable, creating a positive and welcoming environment


• Detail-focused and reliable, ensuring tasks are completed accurately and consistently


• Solutions-focused, with the confidence to take initiative and get things done


• Collaborative and positive, contributing to a workplace culture where everyone can thrive

The Stockland Proposition

We’re a community: a supportive, empowered team that works as one to create better places and experiences for everyone, including ourselves. We’re committed to building an inclusive workplace where diverse perspectives are welcomed, and everyone feels a genuine sense of belonging.

We’re committed to building a diverse and inclusive workplace. If you need adjustments during the recruitment process, just let us know.

Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.